Location: On site in Memphis, TN

Summary

Processes International documentary collections and foreign exchange travel money transactions in an orderly, accurate and expeditious manner in accordance with current department and regulatory guidelines and client/Relationship Manager instructions.

Duties and Responsibilities include

International Documentary Collections

Processes documents within required time frame using current operating systems in compliance with current International Chamber of Commerce guidelines.

Maintains files and image records to be sure that:

Fees paid and properly applied Correspondence and communication with clients is documented Files are properly imaged and organized Transaction events are properly tracked and completed

 

Foreign Exchange / Travel Money

Assists with currency transactions at our in-person counter and on the telephone

 

Processing checks drawn on other countries

Reviews items to determine correct processing channel and evidence of red flags Follows special instructions and documents special requests Maintains transaction documentation in appropriate location based on type and status

 

Contributes to success of the team by assisting with:

Opening mail Answering phones Other special projects as assigned/needed

 

Job Qualifications

High school graduate Basic to Intermediate knowledge & skills of Microsoft Windows/Excel Above average communication skills, written and oral Proven attention to detail Self-starter and motivator Team player

 

Preferred: 

Associates Degree in Business Customer Service experience Banking background International experience / Knowledge of International Chamber of Commerce (ICC) guidelines

 

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. 

 

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

 

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