Welcome page Returning Candidate? Log back in! IT Support Technician Job Locations US-MT-Great Falls ID 2025-12084 College TUNY - College of Osteopathic Medicine Position Type Full-Time Schedule Shift Varies Hours Per Week 36.5 Travel As needed Category Information Technology FLSA Status Exempt Location : Country US Overview

Responsible for general customer support for students, faculty and staff of the Touro College of Osteopathic Medicine (350+ users).

Responsibilities

Responsible for general customer support, to include, but not limited to, as much of the following as possible:

Provides technical assistance for faculty, students and staffRespond to service ticketsPerforms troubleshooting of desktop computers and peripheralsMonitors Print Server and printing management softwareAssist with the operation of E-Mail listserv for faculty, staff, and student bodyAssist with network (wired and wireless) related issuesPrinter maintenanceSetup andmaintain AV systems of OSCE roomsAssists students and instructors with Canvas/Yuja issuesTroubleshoot Zoom issuesOther duties as required by the IT Director Qualifications

Education/ Experience

Bachelor's Degree or equivalent industry experience.At least 2-4 years IT experience.

Knowledge/ Skills/ Abilities

Team player with the ability to work independently when necessaryExcellent communication, time management, and organizational skillsAbility and strong desire to learn new technologyGreat communication skills while dealing with customersKnowledge of Windows Workstations and Mac OSX.Knowledge of Microsoft Office Suite including Word, Excel, Power Point, & OutlookBasic understanding of Audio-Visual equipmentInternet researchMust be able to work collaboratively and effectively with colleagues in a team environment. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA)  Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance   Short-term and Long-term disability programs  Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs

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