At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
We are offering full-time, part-time, and per diem opportunities to fit your schedule and lifestyle.
Job Summary
Summary: The Food Service Worker performs a variety of functions related to the safe assembly, distribution and service of food for Hospital patients, visitors and staff.Does this position require Patient Care?
No
Essential Functions
-Attends department meetings, monthly in-services, training classes, etc., as assigned.
-Anticipates and meets customer needs; takes appropriate steps to rectify issues.
-Maintains cleanliness of work areas.
-Maintains cleanliness and sanitation of department equipment.
-Demonstrates a positive and friendly attitude.
-Adheres to all HACCP standards.
-Alerts supervisor to any concerns, discrepancies, product shortages, etc.
-Actively supports and upholds department goals to maintain or improve operations and customer satisfaction.
-Works in various tray line, cafeteria, and kitchen positions. Sets up and stocks food station for meal service. Assembles patient trays, serves food and beverage to retail customers, and/or delivers or retrieves trays from patient rooms.
-Cleans station, equipment, and floors at the end of each meal.
-Position may include operating dish machine, trash compactor, mopping floors.
-Prepares additional food items for patient tray line and cafeteria operations.
-Regularly works on sanitation projects assigned by manager.
-Assists with training of new employees as well as cross-training of fellow employees.
About Brigham and Women's Faulkner Hospital
Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of our patients. At Mass General Brigham, we believe in equal access to quality care, employment, and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin, and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women’s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.
At Brigham and Women’s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you want more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.
Grade: 100
Qualifications
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Knowledge, Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English (exception is the pot-washer position).
- Must be able to communicate in English (exception is the pot-washer position).
- Must be able to juggle multiple tasks in a fast-paced environment.
- Work requires ability to push trucks and carts with food and supplies.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)Pushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Occasionally (3-33%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Occasionally (3-33%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
1153 Centre Street
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.