Location:

66 South Pearl Street - Albany, New York 12207-1501

Fiduciary Expertise and Trust Administration

Knowledge of and demonstrates capability to meet with clients of high net worthAdministers complex trust (ex: Special/Supplemental Needs Trust, Private Foundations, Scholarship Trusts, Trust Under Agreement, Trust Under Will, etc) accounts with a proactive, disciplined, consistent and comprehensive approachMaintains deep expertise in fiduciary, investment, tax, and other related wealth issues and employs sound fiduciary judgementProactively analyzes and interprets legal instruments including identification of power holders and dispositive provisions, and account activities to determine duties and responsibilities of Bank as TrusteePerforms discretionary distribution analysis and documentation of decision makingInterprets investment decisions made by portfolio managerDisplays above-average understanding of income taxation of grantor, simple, and complex trusts, who is taxed on income and/or principal transactions, final year tax distributive items; Annual gift planning for non-charitable giftsProvides estate planning ideas appropriate to situationUnderstands estate taxation of assets held in trust, estate valuation rules, Generation skipping planning, including distinction between direct skip, taxable termination and taxable distributionUnderstands Uniform Principal and Income Act, including analysis of total return distributions

Client Servicing and Retention

Executes prioritized pro-active client contacts and/or participates in pre/post call activities as a SME for assigned trust accountsBuilds and maintains effective working relationships with other team members/partners to ensure high quality and timely administration of assigned accountsRetains and deepens the relationship with a client and/or outside counsel, including the next generation, and identifies new opportunities to expand/right channel the relationship (ex: Future Fees, Referrals) Engages appropriate centralized support teams for administration or expertise in the delivery of client advice

Sales

Works closely with the Relationship Management Team to identify and prioritize opportunities to deepen relationships  Identifies Investment Management and Trust Opportunities as well as any other banking, lending or insurance needsFosters close business relationships to develop client loyalty and new business opportunitiesAssesses client revenue opportunity based on complexity and service required. Actively participates in pricing conversations for new KPB opportunities and proactively seeks opportunities to reduce discounts on existing client pricing to move revenue closer to the national schedule.Leads the relationship development and engagement for beneficiariesParticipates in the onboarding process for new clients in partnership with the Relationship TeamDemonstrates community leadership through active participation on boards and professional organizations  Seeks new opportunities and engages proper sales partnersParticipates in relationship reviews as fiduciary expert upon request of field teams

Team Collaboration

Provides backup and support to other OfficersLeads by example and demonstrates client focus and teamwork towards both clients and KeyBank employees; provides back-up to other team membersMitigates risk by servicing accounts in compliance with KeyBank policies and procedures, as well as with regulatory and legal requirements.Serves as mentor by disseminating information and coordinating team activities such as training programs, process training, etc.

Compliance

Fulfills Key’s fiduciary responsibilities with utmost adherence to all internal fiduciary policies and procedures, regulatory and legal requirementsAnticipates and mitigates risk on assigned accounts  Assumes accountability for all delegated fiduciary administrative work on assigned accounts

Leadership

Teamwork, Respect, Accountability, Integrity and Leadership.Supports business objectives through active advocacy and behavioral adoptionDevelops and maintains knowledge of Key’s investment process and resultsParticipates in KeyCorp’s commitment to community

REQUIRED QUALIFICATIONS:

- Minimum of 5 years of personal trust administration experience or equivalent work experience.

- Undergraduate degree in business related field or equivalent experience.

- Excellent interpersonal and communications skills (both written and verbal).

- Strong customer focus.

- Ability to work as part of sales and client servicing team

- Working knowledge of investments/securities

- Progress towards completion of Cannon Trust Schools I, II and III or equivalent knowledge from other industry training or equivalent experience

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000 to $104,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 05/22/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.