**Overview** **Position Summary Details** The Lead Janitor is responsible for overseeing the cleaning and maintenance of the facility, ensuring a clean, safe, and pleasant environment for employees and visitors. This role includes supervising a team of janitors, coordinating cleaning schedules, and performing various cleaning tasks. **Responsibilities** + Supervise and lead a team of janitors, providing guidance and support. + Coordinate daily cleaning schedules and assign tasks to team members. + Ensure all cleaning tasks are completed efficiently and to a high standard. + Keep technical knowledge up to date regarding equipment and concepts. + Belong to and take advantage of technical organizations to improve technical knowledge. + Demonstrate capability of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of the system. + Follow point-by-point troubleshooting guides to find faults in a short period of time. + Perform routine cleaning tasks such as sweeping, mopping, dusting, and vacuuming. + Clean and sanitize restrooms, break rooms, and other common areas. + Maintain and restock cleaning supplies and equipment. + Assist Sales in pricing agreements and projects. + Provide support for any special projects as assigned by your manager. These special projects, at the determination of your manager, may or may not become part of this position’s primary responsibilities. + When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups + While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor. **Qualifications** + Must be 18 years of age or older. + Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience REQNUMBER: 114898