**Job Title:** Lead Operations Coordinator, Vegetation Management **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Texas, Inc.-GTX **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Responsibilities** + Safely perform functions of the Operations Coordinator in the Vegetation Management group as follows: + Schedule, assign, and monitor work of contract vegetation crews to Entergy vegetation maintenance, commitment, and safety specifications. + Work with Engineering and Line Department in planning new construction. + Develop, maintain, and implement yearly maintenance plan for assigned areas., + Perform field and accounting audits of contractor invoices. Be accountable for accuracy of contractor billing. + Manage annual trimming budget for assigned areas. + Contract Management including oversight of multiple contract projects, bidding procedures and analysis simultaneously with minimal direct supervision. + Monitor reliability and implement improvement plans in assigned areas. + Coordinate contract crews during emergency restoration. + Positive customer service attitude in dealing with internal and external customers, + Respond to all customer vegetation issues in accordance to the Customer Issue Resolution (CIR) process. + Use of excellent communication and customer relations skills to maximize positive customer experience. + Conflict mitigation. + Effectively communicate plan and status of all projects to internal customers. + Participate in external customer communication and educational programs. + Develop and promote strong safety leadership with co-workers and assigned contract workforce. + Electric utility experience of safety processes, regulations & procedures (incl. Job Safety Analysis/Tailboards). + Participate in core process improvement teams as required. + Performance of all job duties within Entergy safety rules and guidelines. + Use of Microsoft applications and Entergy applications to perform, track and document work. **Job Requiremnets / Qualifications** + Bachelor's degree (Forestry or related field and 2+ years utility vegetation management experience desired) OR 5+ years utility vegetation management / utility line management experience **Desired:** + Proven safe work and driving record + Must be able to work after hours and perform On Call duties and/or assist in storm restoration in other jurisdictions if needed. + Physically able to work long and unusual hours and perform all job duties within Entergy safety rules and guidelines. + Experience in Contract Management including oversight of multiple contracting teams, bidding procedures and analysis, and conflict management. + Good PC Skills in Microsoft toolkit and corporate business applications + Good organizational skills/ability to manage multiple projects within deadlines. + Working knowledge of electrical distribution systems, work procedures &/or maintenance operations. + Ability to manage multiple projects simultaneously with minimal direct supervision. + Excellent communication & customer relations skills. + Have or ability to obtain line clearance order certification + Distribution system map reading abilities. **Desired Qualification: To Be Obtained within 2 Years of Hire** + FEMA Emergency Management Institute - Incident Training (System Outage Response): + Certified Arborist (International Society of Arboriculture) \#LI-NC1 \#LI-HYBRID **Primary Location:** Texas-Woodlands Texas : Woodlands || Texas : Beaumont || Texas : Conroe || Texas : Navasota || Texas : New Caney **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** No Relocation Offered **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 119279 **Travel Percentage** :25% to 50% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here (humanr@entergy.com?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Operations Manager, Contract Manager, Business Process, Electrical, Engineer, Operations, Legal, Management, Engineering