Location(s)

Chesterfield, Missouri

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Position Summary: 

The Learning and Talent Development (L&TD) Consultant plays a key role in the implementation and execution of the Kemper Life Talent Management team.  This critical role is responsible for creating and implementing learning and development and onboarding programs, as well as program management, administrative and planning tasks related to these functions. The successful candidate should have excellent facilitation and some content design experience. The L&TD Consultant will support the L&TM Senior Manager in executing the Learning & Development strategy and goals for the Kemper Life field organization to develop and retain top talent. The L&TD Consultant will work across the entire field organization to understand and assess business goals, identify performance gaps, and develop strategies and solutions that close the gaps to drive impact.

Ensures an effective learning experience for participants by partnering with other members of the department, stakeholders, subject matter experts and participants to meet defined learning needs and goals.  Facilitates learning in both classroom and online settings and apply a variety of learning media and delivery methodologies. The position researches subject matter and utilizes assessment tools, and reviews content for accuracy, applicability and completeness. 

This position is also responsible for timely completion of assigned projects, and effective execution of learning and development processes to meet established objectives. 

This is a highly visible position that requires adaptability, interaction with all levels of employees and management to address skill gaps and development needs.  The incumbent must foster cross-functional relationships effectively with business partners and embody our Act Like an Owner culture.

Position Responsibilities:

Executes and supports the Kemper Life, Kemper Corporate and Kemper Life field Talent Management Strategies. Collaborates with Centers of Excellence and other training teams throughout the organization for optimal success. Collaborates with process owners to ensure a consistent interpretation and application of procedures. Develops and nurtures a productive relationship with Business Unit Leaders and Subject Matter Experts. Becomes proficient in new processes/technology to serve as a resource/expert for the Learning & Talent Management team.Needs Analysis: Effectively assesses learning and development needs by partnering with key business stakeholders, subject matter experts (SMEs), end users and other Learning and Development professionals in the analysis of training needs.Analyzes existing processes, current behaviors and desired outcomes to identify and validate process and performance issues.Collaborates with subject matter experts and stakeholders to investigate performance trends.Conducts process reviews and recommends changes. Identifies and documents best practices.Establishes appropriate learning goals based on findings.Creates detailed specifications for the development, implementation and evaluation of instruction to meet learning goals. Instructional Design and Development: Assists design team composed of stakeholders, subject matter experts (SMEs), end users and other Learning and Development professionals in the development of instruction.With Instructional Designer, outlines course structure and determines appropriate delivery method.Creates presentations, multimedia modules, job aids, handouts, exercises and facilitator guides.Conducts train the trainer sessions and submits courses for continuing education credit when appropriate.Instructional Delivery: Reviews instructional materials and adapts for organizational needs.Facilitates learning in both classroom and online virtual settings. Displays an understanding of learning styles, instructional processes, and media that facilitate learning of large and small units of subject matter at all levels of complexity.Prepares course materials, manages learning environments and motivates participants to reach defined learning objectives.Ensures a successful learning experience by providing leadership, modeling behavior and adapting to learning style preferences.Solicits feedback from and communicates outcomes to learners and management. Identifies, annotates and initiates revisions based on feedback.

Position Qualifications:

Bachelor’s degree in training, related field or equivalent combination of education and experienceAt least 3-5 years of experience in training and/or educationAt least 3-5 years of experience in a corporate or business setting preferredTravel up to 50% is requiredStrong oral and written communication skillsProven organization and analytical skillsProficiency in PowerPoint and Microsoft Office skills including EXCELExtensive experience effectively managing multiple tasks and changing priorities in a complex business environment.Demonstrated ability to work independently and collaborativelySponsorship is not accepted for this opportunityThis position will be based out of our Chesterfield, MO office.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.  Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  

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