Playa del Carmen, ROO, MX
1 day ago
Leisure Sales Manager

We are seeking a results-driven Leisure Sales Manager with proven expertise in managing wholesaler and tour operator accounts, with deep knowledge of connectivity processes (Channel Manager, CRS, extranets) and a rigorous, detail-oriented approach to rate loading, auditing, and parity control.

We are seeking a results-driven Leisure Sales Manager with proven expertise in managing wholesaler and tour operator accounts, with deep knowledge of connectivity processes (Channel Manager, CRS, extranets) and a rigorous, detail-oriented approach to rate loading, auditing, and parity control.

Key Responsibilities

Proactively identify and secure new leisure business opportunities through client meetings, prospection, negotiations, trade shows, and strategic site inspections.Build, manage, and grow relationships with wholesalers, consortias, OTA partners, and tour operators, ensuring rate integrity and year-round production.Oversee and audit the full connectivity process, ensuring correct rate mapping, accurate loading, and constant monitoring for discrepancies across all channels.Implement a monthly audit schedule to maintain rate parity, avoid leakage, and ensure compliance with agreed terms.Lead contracting processes with key partners, including allotments, dynamic/static rates, promotions, and blackout periods.Track and achieve leisure segment revenue targets, while supporting overall departmental sales goals and profitability.Monitor competitor activity and industry trends in wholesale and OTA distribution to refine sales strategies and seize market opportunities.Collaborate closely with Revenue, Reservations, and Marketing teams to optimize campaigns and drive visibility across source markets.Prepare detailed production reports and performance reviews by market, partner, and segment.Represent the property in leisure-focused industry events and client activations, positioning the brand competitively and credibly.

Key Responsibilities

Proactively identify and secure new leisure business opportunities through client meetings, prospection, negotiations, trade shows, and strategic site inspections.Build, manage, and grow relationships with wholesalers, consortias, OTA partners, and tour operators, ensuring rate integrity and year-round production.Oversee and audit the full connectivity process, ensuring correct rate mapping, accurate loading, and constant monitoring for discrepancies across all channels.Implement a monthly audit schedule to maintain rate parity, avoid leakage, and ensure compliance with agreed terms.Lead contracting processes with key partners, including allotments, dynamic/static rates, promotions, and blackout periods.Track and achieve leisure segment revenue targets, while supporting overall departmental sales goals and profitability.Monitor competitor activity and industry trends in wholesale and OTA distribution to refine sales strategies and seize market opportunities.Collaborate closely with Revenue, Reservations, and Marketing teams to optimize campaigns and drive visibility across source markets.Prepare detailed production reports and performance reviews by market, partner, and segment.Represent the property in leisure-focused industry events and client activations, positioning the brand competitively and credibly.
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