The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more!
About the RoleAs a Manager on our Retail Strategy & Operations team, you will be responsible for coordinating strategic planning for the retail business across all cross functional teams including but not limited to: Strategy & Operations, Product, Engineering, Analytics, Marketing and Finance. In addition to quarterly planning, this role will participate in Monthly Business Reviews with the CEO-staff. This role will also be responsible for strategic projects across all retail categories including beauty, home improvement, electronics.
We operate in a hybrid and spend a few days a month in person together! You will report into a vertical lead on our Retail Strategy & Operations team and be a people manager.
You’re excited about this opportunity because you will… Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers and merchants. Operate. Own tracking dashboards and manage week over week metrics to like new merchant launches, consumer acquisition, quality metrics and more. Analyze. Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll launch new products, get 1% better every day, and scale something completely new. This means everything from high-level strategy to operational details. Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Grocery business. We’re excited about you because… You have 6-8+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience). You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad You're entrepreneurial. You have a bias for action and are able to build things from the ground up. You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment You have a completed Bachelor’s Degree. An MBA is a plus!