A Day in the Life at Option Care Health

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

Oversees intake and reimbursement operations within the revenue cycle center. Responsible for management of colleagues, processes, productivity and financial results for the area(s) assigned including key aspects of intake, billing, collections and cash posting. Responsible for the development of revenue cycle strategies and implementation of plans to ensure goals for intake and customer service levels, accounts receivable, bad debt, and cash are within stated objectives. Partners with Director of Revenue Cycle Management, Operations, Sales and other Corporate Departments to implement Company initiatives as designed and communicated.

Job Description: ​

Job Responsibilities:

Directly manages intake and reimbursement teams and processes and day to day operations within a revenue cycle centerWorks with the operational and sales management regarding Intake that impact customer service levels, reimbursement functions and reimbursement claim resolutionMonitors intake/reimbursement activity and provides trend reports, with assessment of the trends, to senior managementMonitors Key Indicators in the Intake and Reimbursement Areas as established by Corporate so that they may work closely with the Supervisors and individuals to improve service levels, cash flow, reduce DSO, and minimizes Bad DebtMonitors and evaluates current intake and reimbursement policies and ensures that legislative and regulatory changes impacting medical billing are anticipated and communicated to the teams under their directionMonitors and ensures compliance with Company, Medicare, Medicaid and other payor guidelines and performs routine audits as outlined in policy or as necessaryCompletes all required projects and reports in a timely fashion on a daily, weekly or monthly basis per the direction of the Director of Revenue Cycle ManagementBuilds employee morale, motivation and loyalty and fosters a team-like environmentDevelops, monitors, coaches and manages staff, ensuring the development of employees through orientation, training establishing objectives, communication of rules, constructive discipline

Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc. Yes

              

Basic Education and/or Experience Requirements:

Bachelor’s degree and at least 4 years of healthcare intake/admissions and/or reimbursement experience OR a high school diploma and at least 7 years of healthcare intake/admissions and/or reimbursement experienceAt least 2 years of experience directly managing people including hiring, developing, motivating, and directing people as they work

Basic Qualifications & Interests:

Experience in identifying operational issues and recommending and implementing strategies to resolve problemsExperience collaborating with internal resources to develop strategies that meet department goals within budget and established timelinesAdvanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table)Intermediate level skill in Microsoft Word and PowerPoint

Travel Requirements:

Periodic travel as needed to Care Management Centers to participate in meetings and attend training

Preferred Qualifications & Interests:  

Bachelor’s degree in Healthcare Administration or Business-related fieldPrevious Infusion Medical Billing/Collections or Intake/Admissions experienceAt least 2 years of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $70,386.20-$117,317.69

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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Posted: May 06, 2025