ADP is hiring a Manager Advantage, Comp Services.

Are you excited about leading and developing a team? Are you passionate about supporting our clients? Are you strategy focused on enhancements and client relationships?

 

Well, this may be the role for you.

Ready to make your mark?

 

 

In this position you will manage the daily activities of the Client Advisory team to ensure efficient and effective delivery of optimal service to the clients and partners. Manages all human resources issues for the team. Determines training requirements. Provides continual communication and coordination of functional activities with other regional departments to ensure effective support. Provides department reports to upper management and participates in the decision-making process within the team as required.

 

 

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Manages all daily activities of a client advisory team, ensuring appropriate support is delivered in an effective and timely manner.

Establishes clearly defined department and individual goals and objectives and communicates these to associates through department meetings and performance planning.

 

Provides periodic performance feedback versus objectives and conducts annual performance reviews on all associates.

 

Responsible for department hiring and terminations as required.

Determines the team's training requirements, and ensures timely and effective training is provided, both formal and on-the-job, to enhance the skill base of the team.

Reviews and approves department reports and submits to upper management according to scheduled deadlines.

 

Participates in the decision-making process within the leadership team, as required, concerning client issues and procedures.

Provides continual inter-departmental communications to enhance the team's effectiveness in dealing with critical client issues.

Evaluates the team's client base to ensure efficient distribution of client responsibility within the team.

Provides direction to the consultant regarding individual client assignments and high-priority projects Accountable for the performance of the client advisory team to ensure delivery of optimal service and improve client satisfaction and retention.

 

Must optimize the use of resources.

 

Must ensure the team's budget is met.

This includes development, evaluation, performance assessment, disciplinary procedures, hiring, and terminations.

 

TO SUCCEED IN THIS ROLE: Required Qualifications

2 - 4 years’ experience as a field-level manager or equivalent with an in-depth working knowledge of overall department operations and proven proficiencies in prioritizing critical client issues and identifying team training needs. Ability to assess performance and provide motivational support to team personnel required. Effective communication skills are required, as well as a demonstrated proficiency in time management and client conflict resolution necessary. BA/BS Degree in Business Administration or Accounting preferred or equivalent in experience and education Track record of successful leadership Track record of above-average performance in regard to metrics Ability to partner Creative Proactive Good presenter Analytical

BONUS POINTS FOR THESE: Preferred Qualifications

Strong relationship building skills

Excellent presentation skills

Effective people leader

Strong written and verbal communication skills

Creative thinker and leader

Cross BU partnerships and knowledge

Ability to work independently, and as part of a team

Ability to be a forward thinker

Innovative

Strong client relations

 

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $82,300.00 - $167,200.00 / Year

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.