Join Our Team as a Full-Time Flex Medical Assistant – UPMC Northwest Orthopedics and Sports Medicine, Franklin, PA Are you a dedicated Medical Assistant looking for a fulfilling, full-time opportunity with weekday hours and no weekends or holidays? UPMC Northwest Orthopedics and Sports Medicine in Franklin, PA is actively seeking a Full-Time Flex Medical Assistant to join our collaborative, patient-centered team. This position is classified as Flex Full-Time, which means your work schedule fluctuates between 28–40 hours per week based on business needs, with shifts scheduled Monday through Friday between 8:00 a.m. and 5:30 p.m. If you have experience in outpatient care, thrive in a fast-paced clinical environment, and have a background in Epic and clinical support, we’d love to hear from you. You’ll work closely with both clinical and administrative staff to ensure a smooth and supportive experience for our patients—from room preparation and patient intake to assisting with procedures and documenting vital health information. At UPMC, we recognize and reward your contributions through our comprehensive Total Rewards Benefits package, and we’re committed to your continued success with opportunities for career growth and development. Make a meaningful impact every day—apply now and become a valued part of the UPMC team. _Title and starting pay rate of this position may vary based on years of experience and manager discretion._ **Responsibilities:** + Coordinate daily schedules and patient flow. + Accompany patients to exam or procedure rooms and assist with mobility, dressing, specimen collection, and exam preparation. + Collect patient histories, vital signs, and perform screenings in accordance with provider guidelines. + Communicate care instructions clearly to patients and families to ensure understanding and continuity of care. + Send and receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations. + Prepare patient rooms and set up instruments and equipment in accordance with department protocols. + Clean exam and procedure rooms, instruments, and equipment between patient visits to ensure proper infection control. + Follow scheduled maintenance programs for cleaning and maintain accurate records. + Manage supply inventory and restock exam and procedure rooms as needed. + Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health) and all UPMC Health System policies and procedures. + Maintain strict confidentiality related to medical records and other data. + Perform phlebotomy, EKGs, level one labs, and clinic procedures in accordance with established policies and procedures. + Assist physicians with clinical procedures to support patient care. + Document patient information accurately and thoroughly in the medical record. + Answer calls and provide pertinent information, including patient education, as directed. + Obtain lab and x-ray reports, hospital notes, referral information, and complete necessary forms and requisitions. + Schedule patient appointments and coordinate follow-up as needed. + Verify insurance coverage and confirm patient demographics for accuracy. + Prepare and manage patient charts to ensure all information is complete, up-to-date, and properly filed. + Perform other front office responsibilities as required. + Administer injectable medication and vaccines when appropriate under the direction and supervision of a physician. Required: + High school diploma or equivalent. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. Preferred: + Medical assistant training/background. + Epic experience. **Licensure, Certifications, and Clearances:** + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal **UPMC is an Equal Opportunity Employer/Disability/Veteran**