At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive, and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. In this role, Medical Assistant/Phlebotomists are an important part of our Care Teams. They are responsible for delivering excellent, high-touch primary care and coordinating the care of our patients throughout the healthcare delivery system. High levels of flexibility, attention to detail, and problem-solving are required to be successful. You will be expected to build relationships with Oak Street Health members and work closely and collaboratively with your teammates to greet and room patients. Medical Assistants will assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments. The role requires ensuring efficient patient flow by rooming patients in a timely manner and assisting the provider with staying on schedule. Delivering an exceptional patient experience is paramount, as is helping patients prepare for their provider visit. Responsibilities also include obtaining vital signs, reviewing medications, conducting routine quality control checks, and ensuring exam rooms are clean and ready for patient visits. Under the direction of an RN or provider, Medical Assistants will provide telephonic support to patients and assist with home-based support for high-risk members as necessary. Additionally, they will perform waived laboratory testing, schedule diagnostic testing, and support the care team with obtaining medical records.

Responsibilities
• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
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• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
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• Obtains vital signs, chief complaint and reviews medications
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• Delivers patient screenings per protocols
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• Orders supplies and stocks exam rooms
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• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
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• Ensures exam rooms are clean, safe, and ready for patient visits
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• Under direction of an RN, provider and/or protocol, provides telephonic support to patients
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• Assists providers, RNs or social workers with home based support for high risk members, as necessary
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• Under direction of an RN or Provider, offers MA appropriate visits, such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
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• Performs waived laboratory testing
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• Schedules diagnostic testing
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• Applies or assists with application of durable medical equipment
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• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
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• Participates in care team meetings to discuss patient care and clinic operations
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• Other duties, as assigned

Requirements
• CPR Certification required
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• Medical Assistant certification or registration
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• 3-5 years in a Medical Assistant role preferred
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• EMR experience required
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• 2 or more years of experience working with geriatric patients
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• Phlebotomy Technician Certification preferred
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• Strong communication skills and customer service orientation
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• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
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• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
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• US work authorization

Nice-to-haves
• Experience in Geriatrics
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• Fluency in additional languages such as Spanish, Polish, or Russian

Benefits
• 401(k) matching
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• Health insurance
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• Paid vacation and sick time
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• Generous 401K match with immediate vesting

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $76,500.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/07/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.