Insight Global is looking for a Nexthink Engineer to sit hybrid in NYC. This individual will be the lead Engineer/Developer for the Nexthink Device Health Analytics platform. The role will support strategy and various initiatives that span the suite of platforms (Windows, Mac, Mobile, VDI). Additional responsibilities include:
Design, implement, and maintain Nexthink dashboards, investigations, campaigns, and services
focused on device performance and user experience.
Leverage Nexthinks digital experience data to develop a device health scoring system and
identify candidates for PC refresh based on performance, age, failure trends, and user
sentiment.
Drive proactive maintenance initiatives (e.g., software updates, storage cleanup, patching)
based on predictive analytics.
In alignment with NBCUs roadmap, lead the analysis, configuration, and administration of the
Nexthink platform
Implement automation strategies to streamline operations and proactively address potential
issues
Work closely with cross-functional teams, including Local IT/Operations, Cyber Security, and
software governance
Provide technical guidance on best practices for monitoring and improving enterprise-wide
digital productivity
Translate data insights into actionable recommendations that drive efficiency and innovation
Explore new ways to leverage Nexthink for data-driven decision-making and proactive solutions
Provide hands-on training and support to operations and engineering staff as required
Stay up to date on emerging technologies, IT service management trends, and industry best
practices applying this knowledge to improve existing processes and implement new solutions

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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