Cairo, EG, EGY
2 days ago
O2C Collection Supervisor
**Roles & Responsibilities** + Organizing & leading the weekly credit meeting with the Country Manager & Division Heads. + Responsible for releasing orders in respect to credit limits granted to customers. + Handling any communication of claims & responding to client inquiries, ensuring they are directed to the correct department for investigation & resolution. + Identifying and escalating potential bad debts to management. + Leading daily, weekly & monthly catch meetings with customers & internal stakeholders by coordinating with the Sales Team, Project Managers to ensure the efficiency of collections. + Analyzing & matching invoices with the customer's payment & reviewing their payment history. + Following up with customers for the collection of each month by sending SOA + Confirming the payment is done on time without any delay. + In alignment with risk management, blocking & unlocking customers . + Key focus on overdue accounts & follow-up on collection performance. + Preparing the forecasted collections from the customers. **What will make you successful** + Bachelor's degree in a relevant field + 3-5 years experience in finance + Proficient analytical skills. + Experience in SAP and MS applications (Excel). + Continuous improvement mindset + Understanding of Order-to-Cash process (Payment Application, Collection and Claims/Deductions processes)
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