Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

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Time Type:

Full time

Department:

OB/GYN

All Locations:

20 Maverick Square – Cradock Building

Position Summary:

Position Summary: Despite having one of the most technologically advanced health care systems, the U.S. continues to have high rates of maternal morbidity and mortality. Health inequities contribute to these elevated rates, and thus optimizing maternal health care in the community health setting is important. The OB Nurse Navigator is a professional nurse who serves in a critical role to provide oversight for high risk aspects of antepartum and postpartum care in the OB/GYN department. The OB Nurse Navigator works closely with obstetric providers, primary care clinicians, behavioral health professionals, and community-based services to bridge gaps in care, improve adherence to treatment plans, and enhance patient engagement.
The OB Nurse Navigator works directly with the Director of Women’s Health Practice & Projects.

Leadership Responsibilities:

Performance Improvement monthlyAttend all relevant weekly departmental roundsPerinatal Health rounds monthlyCollaboration with OB/GYN department nursing teamCollaboration with OB Care Navigator

Responsibilities:

Coordinate high-risk OB patient care, providing case management and follow-up for patients facing medical, behavioral health, or social challenges.Serve as a primary liaison between OB/GYN, Family Medicine, and external partners to ensure continuity of care and successful referrals to social services.Use EPIC work-bench reports and the Perinatal Dashboard to create workflows to outreach for referrals.Collaborate with the Maternal Health Equity Council to integrate patient-centered feedback and improve care models.Provide ongoing education to providers, nurses, and care navigators on best practices for addressing maternal health disparities and implementing trauma-informed care.Track patient outcomes, ensuring that those with identified SDOH needs receive timely referrals and complete follow-up care.

Job Components:

40 hours will be spent in the above noted responsibilities

Miscellaneous

Maintain excellent punctuality and attendancePromote a sense of teamworkAdheres to all NeighborHealth and departmental policies and proceduresParticipate in required departmental activities and meetingsPerform other related dutiesDemonstrated teaching skills: both for patients and staffExcellent interpersonal skills: Ability to communicate effectively in writing and verbally.Excellence in providing care to diverse populationsAptitude for learning new information technology platformsExperience with Microsoft Office suite: Excel, PowerPoint, OutlookProficiency in EPIC Electronic Medical RecordResourceful, self-motivated, ability to prioritize, takes initiative

QUALIFICATIONS:

Required: Completion of an accredited RN program with a MA License, minimum 3-5 years clinical experienceBSN preferred or in progress

Bilingual preferred