Posting Number: S06384P Department: Parking and Transportation Services Salary Range: Up to $42,000 dependent on qualifications Pay Basis: Monthly Position Status: Regular full-time Location: Richardson Job Description: The Parking & Transportation Specialist performs functions of the UT Dallas parking and transportation office including first-line customer service, citation payment processing, appeals processing, billing, collections, invoicing, and reporting. The Specialists organize, implement, analyze, assess, and continuously improve the University’s parking and transportation programs with emphases on improved customer service and enhancement of online services. Receives requests for parking and/or transportation services from University departments and arranges and provides responses, which may entail coordination of services and cooperation with University Police, Student Services, and other University departments. The Specialists are expected to use professional project coordination skills to resolve problems of moderate scope and complexity; are expected to obtain certifications in the FLEX parking systems management program, perform data analysis on parking and transportation operations and produce reports for management. Minimum Qualifications: An Associate’s degree or trade/technical certification and 1-3 years of related experience. An equivalent combination of education and experience will be considered. Intermediate skills in Microsoft Office, intermediate keyboarding/data entry skills, excellent customer service skills and phone etiquette, and written and verbal communication skills. Preferred Education and Experience: Previous Parking & Transportation Industry experience. Experience with T2 flex parking software preferred. Previous experience with PeopleSoft software preferred. Important Message: 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator (ADACoordinator@utdallas.edu) . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator (TitleIXCoordinator@utdallas.edu) .