Provides direct meal service to patients and visitors. **Responsibilities:** + Assists with food preparation, loading, heating, tray assembly and sanitation. + Provides food service delivery of menus and trays to patients/visitors. + Maintains inventory to ensure work area is stocked with adequate and acceptable food and supplies. + Assures quality in patient/visitor meal service by visiting patients after every meal delivery to ensure customer satisfaction and responding to patient/visitor concerns. + Other duties as assigned. **Education:** + High school diploma or equivalent. **Certifications:** + None required. **Complexity of Work:** + Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. + Must be able to work in a stressful environment and take appropriate action. **Work Experience:** + One year of experience in a customer service environment required. + Food Service experience preferred. **​** **​** **Physical Requirements:** + Requires standing and walking for extended periods of time. + Must lift and carry items up to 50 lbs. + Ability to push service carts and maneuver tray stands. + Requires a high degree of dexterity to perform all job positions in the work area. + Ability to work in an environment with possible extreme temperature change. + Visual acuity with the ability to distinguish colors used in coded dating system required. + Hearing to normal range. + Exposure to chemicals for the purpose of cleaning and sanitizing. **Personal Protective Equipment** : + Follows standard precautions using personal protective equipment as required. Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities