Patient Service Specialist Job ID 329685 Location US-IL-Marion Experience (Years) 0 Category Administrative - Administrative Services Street Address 2500 Williamson County Parkway, Suite B Company NovaCare Rehabilitation Position Type Full Time Overview

Patient Service Specialist

Marion, IL

NovaCare Rehabilitation

 

 

 

Location: 2500 Williamson County Parkway, Suite B, Marion, IL 62959

Position Type: Full Time

Schedule: Monday-Friday (Available 8 am to 5 pm Monday, Wednesday, Thursday and Friday. 8 am to 2pm on Tuesday in West Frankfort.)

Compensation: $15.90-16.00/hour (based on experience)

 

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong: Our mentorship and orientation programs ensure a successful transitionRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/RX, health, vision, and dental plan offeringsInvest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

 

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

 

 

Full time benefits include:

Industry-wide UNMATCHED continuing education program:300+ onsite, synchronous and asynchronous CEU accrediting courses, webinars and master classes. Journal access, clinical bulletin boards and clinical newsletters.Transitional DPT programDedicated career ladders for clinical and professional growth.Company matching 401(k)Multiple and affordable PPO benefits + HSA optionsGenerous Paid Time Off + Holidays + Paid Sick Time with carry over Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications

 

Qualifications

Minimum Qualifications:

High School Diploma or GED required

Preferred Qualifications:

Previous Therapy Experience1 Year of Front Desk Experience

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions Additional Data Equal Opportunity Employer/including Disabled/Veterans