Patient Service Specialist Job Post Information* : Posted Date 8 hours ago(5/22/2025 9:41 AM) Job ID 328371 Location US-IL-Chicago Experience (Years) 0 Category Administrative - Administrative Services Street Address 2400 North Sheffield Avenue Min USD $17.00/Hr. Max USD $18.50/Hr. Job Post Information* : External Company URL www.selectmedical.com Location : Zip 60614-3936 Location : Street DePaul University (Adult) 27223 Overview

Patient Service Specialist

Chicago, IL

 

 

 

Location: 2400 N Sheffield Ave, Chicago, IL 60614

Position Type: Part Time

Schedule: Weekdays, Hours will vary, up to 2 evenings unitl 8pm

Compensation: $17.00 - $18.50/hour - based on experience

 

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Fostering Well-Being:  We offer benefits which support the financial, work/life and emotional well-being of you and your family members.  PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time and PRN employees.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities ResponsibilitiesGreet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsRegular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team

 

Qualifications

 

Qualifications

Minimum Qualifications:

High School Diploma or GED required

Preferred Qualifications:

Health Care ExperienceHas or Pursuing a degree in a health profession 

Physical Requirements:

Ability to communicate clearly and professionally with co-workers and patientsAbility to multi-task phone, computer, and in-person interactionsAbility to use computer scheduling software (with appropriate training)Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directionsAppropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shiftAbility to walk, stand, bend, and reach consistently throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbs Additional Data Equal Opportunity Employer/including Disabled/Veterans