**Overview** **Baylor Scott & White Institute for Rehabilitation** **Bedford, TX** **Patient Service Specialist (PSS)** **Hours: Hours vary Monday - Thursday 7am - 5pm and Friday 7am-1pm** **Subject to change** **Full Time** **Compensation depends upon candidate’s years of experience and internal equity.** **This is an entry-level position.** **Starting salary:** **$18 - $25 per hour** **based off experience** **Benefits of becoming a Patient Service Specialist with us:** Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. + Health, Dental, and Vision insurance; Life insurance; Prescription coverage + Paid Time Off (PTO) and Extended Illness Days (EID) + A 401(k) retirement plan with company match + Short and Long Term Disability + Personal and Family Medical Leave + PSS Ladder Program ***Eligibility and effective dates vary** **Responsibilities** Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. + Collects toward patient responsibility at each visit. + Scan and maintain medical documents. + Reconciles and posts charges daily and other reporting to ensure clean claim processing. + Responds to all request for information from patients, other department and physicians. + Maintains office, orders supplies and manages mail. + Willingness to adjust schedule to center needs. + Travels Attends all mandatory meetings and in-service education programs. + Travels to non-home location center or other site for coverage when necessary. **Qualifications** + HS diploma or GED is required **Preferred Experience** + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration **Additional Data** _Equal Opportunity Employer including Disabled/Veterans_ Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/328235/patient-service-specialist---medical-front-office/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814) Share this job **Job Post Information* : Posted Date** _3 weeks ago_ _(5/5/2025 5:09 PM)_ **_Job ID_** _328235_ **_Location_** _US-TX-Bedford_ **_Experience (Years)_** _1_ **_Category_** _Administrative - Administrative Services_ **_Street Address_** _1940 Bedford Road_ **_Min_** _USD $18.00/Hr._ **_Max_** _USD $25.00/Hr._ **_Job Post Information* : External Company URL_** _www.selectmedical.com_ **_Location : Zip_** _76021-5707_ **_Location : Street_** _19402 BSW OP - Bedford_