**Overview** **Baylor Scott & White Institute for Rehabilitation** **Plano, TX (W Parker)** **Patient Service Specialist (PSS) - Float** **Hours: vary between Monday - Friday 7am - 7pm** **Full Time** **Candidate will be required to travel to multiple outpatient clinics.** **Areas of coverage: Plano, Frisco, Addison, Carrollton, Richardson, and Farmers Branch** **Compensation depends upon candidate’s years of experience and internal equity.** **This is an entry-level position.** **Starting salary:** **$18 - $25 per hour** **based off experience** **Benefits of becoming a Patient Service Specialist with us:** Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. + Health, Dental, and Vision insurance; Life insurance; Prescription coverage + Paid Time Off (PTO) and Extended Illness Days (EID) + A 401(k) retirement plan with company match + Short and Long Term Disability + Personal and Family Medical Leave + PSS Ladder Program ***Eligibility and effective dates vary** **Responsibilities** Looking for a Full Time Float. Preferred candidate is organized, detail oriented, flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed. + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. + Collects toward patient responsibility at each visit. + Scan and maintain medical documents. + Reconciles and posts charges daily and other reporting to ensure clean claim processing. + Responds to all request for information from patients, other department and physicians. + Maintains office, orders supplies and manages mail. + Willingness to adjust schedule to center needs. + Travels Attends all mandatory meetings and in-service education programs. + Travels to non-home location center or other site for coverage when necessary. **Qualifications** + HS diploma or GED is required **Preferred Experience** + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration **Additional Data** _Equal Opportunity Employer including Disabled/Veterans_ Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/329235/patient-service-specialist---medical-front-office/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814) Share this job **Job Post Information* : Posted Date** _1 week ago_ _(5/14/2025 11:50 AM)_ **_Job ID_** _329235_ **_Location_** _US-TX-Plano_ **_Experience (Years)_** _1_ **_Category_** _Administrative - Administrative Services_ **_Street Address_** _4701 W Parker Road_ **_Min_** _USD $18.00/Hr._ **_Max_** _USD $25.00/Hr._ **_Job Post Information* : External Company URL_** _www.selectmedical.com_ **_Location : Zip_** _75093-3376_ **_Location : Street_** _19267 BIR - Plano West Parker_