**Overview** **Baylor Scott & White Institute for Rehabilitation** **Plano, TX (15th)** **Patient Service Specialist (PSS)** **Hours: vary M- F between 7am - 7pm** **PRN (as needed)– Float** **Candidate will be required to travel to multiple outpatient clinics.** **Area of Coverage: Plano, Frisco, Addison, Carrollton, Richardson, and Farmers Branch** **PRN rate:** **$21.00 per hour** **Responsibilities** Seeking candidate who can provide outstanding customer service and attention to details in a fast paced environment. A team player who is flexible, organized and adaptable and able to travel between clinics. We process referrals, schedule patients complete intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and re-scheduling patients, billing reports, closing report and other task as needed. + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. + Collects towards patient responsibility at each visit. + Scan and maintain medical documents. + Reconciles and posts charges daily and other reporting to ensure clean claim processing. + Responds to all request for information from patients, other department and physicians. + Maintains office, orders supplies and manages mail. + Willingness to adjust schedule to center needs. + Travels Attends all mandatory meetings and in-service education programs. + Travels to non-home location center or other site for coverage when necessary. **Qualifications** + HS diploma or GED is required **Preferred Experience** + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration **Additional Data** _Equal Opportunity Employer including Disabled/Veterans_ Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/328221/patient-service-specialist---medical-front-office/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814) Share this job **Job Post Information* : Posted Date** _3 weeks ago_ _(5/5/2025 4:07 PM)_ **_Job ID_** _328221_ **_Location_** _US-TX-Plano_ **_Experience (Years)_** _1_ **_Category_** _Administrative - Administrative Services_ **_Street Address_** _3700 W. 15th St. Building B, Suite 200_ **_Min_** _USD $21.00/Hr._ **_Max_** _USD $21.00/Hr._ **_Job Post Information* : External Company URL_** _www.selectmedical.com_ **_Location : Zip_** _75075_ **_Location : Street_** _19225 BIR - Plano (15th St)_