Patient Service Specialist - Medical Front Office Job Post Information* : Posted Date 16 hours ago(5/19/2025 12:12 PM) Job ID 329710 Location US-TX-Dallas Experience (Years) 1 Category Administrative - Administrative Services Street Address 411 N Washington Ave, Suite 3900 Min USD $18.00/Hr. Max USD $25.00/Hr. Job Post Information* : External Company URL www.selectmedical.com Location : Zip 75246-1713 Location : Street 15257 BSW Dallas OP Medical Staff Overview

Baylor Scott & White Institute for Rehabilitation

 Dallas, TX (Day Neuro Hub)

 

Patient Service Specialist (PSS) 

 

 Hours: vary between Monday - Friday 8am - 5pm

 

Full Time

 

Sign on Bonus $2,000

 

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hour based off experience

 

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeavePSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. Collects toward patient responsibility at each visit.Scan and maintain medical documents.Reconciles and posts charges daily and other reporting to ensure clean claim processing.Responds to all request for information from patients, other department and physicians. Maintains office, orders supplies and manages mail.Willingness to adjust schedule to center needs.Travels Attends all mandatory meetings and in-service education programs.Travels to non-home location center or other site for coverage when necessary. Qualifications HS diploma or GED is required

Preferred Experience

Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Additional Data

Equal Opportunity Employer including Disabled/Veterans