La Mansion del Rio
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.
Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.
Job DescriptionTo direct and assist guest and associates with communication needs in accordance with Omni Standards.
Responsibilities Ensure that Moments of Service standards are followedAnswer console/switch board for both hotels in three ringsDirect phone calls to appropriate personnelAssist all guests and associates with inquiriesSynergy dispatcher for Engineering and HousekeepingRecord and deliver wake up calls in GoConcierge to include weatherAssist at front desk Qualifications Customer service experience requiredHigh school diploma or equivalentMust be proficient in Excel, Outlook and other general computer skillsMust be able to communicate effectively with internal and external guestsAbility to work weekends, nights and holidays Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS