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Job Summary
The Certified Nursing Assistant or Patient Care Assistant (PCA) as we call it, functions as a member of the patient care team, under the direction of the Registered Nurse (RN), and proficiently and consistently performs all aspects of the PCA role. Responsible for supporting the RN with clinical tasks, including but not limited to blood glucose monitoring, completing EKGs, applying simple dressings, using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. In addition, the PCA is responsible for responding to the needs of patients and family members and taking an active role in the efficient operation of the unit. Assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.
Qualifications
1. PROVISION OF A SAFE ENVIRONMENT
· Anticipates and identifies patient safety risks in collaboration with patient care team and takes appropriate action.
· Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
· Rounds and returns loose oxygen cylinders to appropriate storage areas.
· Clears hallways of clutter.
2. ORGANIZATIONAL ETHICS
· Interacts with patients, families, and staff in a professional manner, projecting a positive public image.
· Respects and supports a culturally diverse staff and patient population.
· Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity.
· Respects and maintains the confidentiality and privacy of patient, employee and hospital information at all times.
· Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN, Nursing Director, or Nursing Supervisor, as needed.
· Dresses appropriately and according to dress code requirements, including wearing visible hospital I.D. badge that identifies self at all times.
3. MANAGEMENT OF INFORMATION
· Reviews and is knowledgeable of appropriate policies, procedures, and work rules.
· Utilizes hospital E-mail to access staff meeting minutes, notices, and memos.
· Maintains timely ongoing verbal communication with RN throughout the shift, regarding patient condition including, the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patient’s condition and/or monitoring alarms
· Accurately collects and records patient data (vital signs, intake and output, blood sugar, weights, restraint care/monitoring, other) and complies with hospital documentation standards to ensure a complete and accurate patient record.
4. COLLABORATIVE INTERDISCIPLINARY CARE
· Maintains and fosters and teamwork approach to patient care.
· Transports patients and equipment throughout the hospital as requested
o Uses appropriate safety techniques and body mechanics when moving patients. Remains with the patient or ensures patient is attended by staff when of other home unit.
5. PATIENT/FAMILY EDUCATION
· Addresses patient comfort and information needs by providing informative, non-clinical information to patients and families, orienting patients/visitors to the hospital, unit, patient room services.
· In collaboration with the licensed nurse, reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction, such as instruction for using the call light and safety requirements.
6. COMPETENCY
· Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations
· Maintains and demonstrates compliance with hospital and nursing competencies and care standards. Maintains competence in relation to a variety of technical skills that may include but are not limited to performing EKGs and blood glucose monitoring, applying simple dressings and Heartsaver CPR and AED skills.
7. SKILLS/COMPETENCIES REQUIRED: Must be realistic, objective, measurable and related to principal duties described above.
· Staff adheres to all C.A.R.E. Standards
· Ability to effectively speak, read and write using the English language
· Ability to pass clinical competency, basic math and reading testing
· Ability to perform basic math calculations and measurements, to measure height and weight, intake and output and calorie counts
· Ability to accurately interpret and utilize basic medical terminology and abbreviations
· Physical ability to push, transfer, and pull heavy loads throughout assigned shift
· Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served
· Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff
· Organizational skills to set priorities and efficiently complete assigned work
· Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
Additional Job Details (if applicable)
Physical Requirements
Standing N/A = (0%)Walking N/A = (0%)Sitting N/A = (0%)Lifting N/A = (0%)Carrying N/A = (0%)Pushing N/A = (0%)Pulling N/A = (0%)Climbing N/A = (0%)Balancing N/A = (0%)Stooping N/A = (0%)Kneeling N/A = (0%)Crouching N/A = (0%)Crawling N/A = (0%)Reaching N/A = (0%)Gross Manipulation (Handling) N/A = (0%)Fine Manipulation (Fingering) N/A = (0%)Feeling N/A = (0%)Foot Use N/A = (0%)Vision - Far N/A = (0%)Vision - Near N/A = (0%)Talking N/A = (0%)Hearing N/A = (0%)
Remote Type
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
EEO Statement:
Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.