About Care.com
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Position Overview:
The Junior Placement Counselor supports the Placement Team in matching job seekers with domestic staffing opportunities. This role plays an essential part in facilitating smooth and successful placements by coordinating with clients and candidates, organizing interviews, maintaining documentation, and supporting day-to-day operations.

Following comprehensive training, the Junior Placement Counselor will contribute to all aspects of the placement process—from organizing candidate information to coordinating interview logistics. Success in this role requires strong communication skills, attention to detail, and a collaborative, team-first mindset.

What You’ll Do:

Support for Placement Process: Assist Placement Counselors by gathering and organizing client and candidate information, ensuring accurate job descriptions, and tracking staffing needs to facilitate effective placements. Candidate Coordination: Help review viable matches, schedule interviews, and organize candidate profiles to support Placement Counselors in evaluating qualifications, experience, and compatibility for domestic roles. Administrative Assistance: Maintain accurate records in the database, update job listings, create candidate resumes, check candidate references, and ensure all necessary documentation is completed and communicated for smooth placement operations. Interview & Matching Support: Coordinate logistics for interviews between clients and candidates, engaging in candidate interviews, ensuring timely follow-ups and smooth communication throughout the hiring process.  Industry Research & Market Awareness: Stay informed about trends in the domestic staffing industry and assist in compiling insights to support Placement Counselors in advising clients and candidates.

Location: Uptown Dallas

Environment: Hybrid - Monday, Wednesday, and Thursdays in our uptown Dallas office, Tuesday, Fridays work from home. 

Who You Are:

Supportive & Personable: You have a genuine desire to assist others and can build rapport with colleagues, candidates, and Placement Counselors to ensure smooth coordination throughout the placement process. Detail-Oriented & Organized: You carefully manage information, track placement details, and assist with administrative tasks to support successful matches between families and candidates. Proactive Problem-Solver: You anticipate needs, assist in troubleshooting challenges, and help Placement Counselors navigate any obstacles in the hiring process. Strong Communicator: You effectively relay information, schedule interviews,
and ensure clear and timely communication between Placement Counselors,
candidates, and clients. Professional & Confidential: You maintain the highest standards of discretion, handling sensitive client and candidate information with professionalism and integrity.

Company Overview:
Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Town + Country has been acquired by Care.com and now operates as its wholly-owned subsidiary. In alignment with Care’s mission, our primary goal is to assist families by addressing the support challenges they encounter. We are particularly dedicated to serving clients who require comprehensive support throughout the entire domestic hiring process.

Salary Range: $63,000-$65,000

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). 

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