Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025.
Jamul Resort offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego’s Business Journal.
The following and other duties may be assigned as necessary:
Provide friendly, fast, and helpful service to all guests and team members. Promptly and accurately take beverage and food orders, transmit orders to culinary team and serve food items to guests. Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. Provide table service to customers according to department standards. Follow appropriate food handling procedures to ensure safe, quality products. Maintain cleanliness/appearance of assigned area, stock/restock supplies, and complete side duties according to department standards. Participate as a team member with all servers, bussers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation. Meet department uniform, appearance, and grooming requirements. Must adhere to regulatory, department and company policies. Perform all job duties in a safe and responsible manner. Perform other job related and compatible duties as assigned.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be 21 years of age.
· Must have verbal and written communication skills.
· Must be willing to learn server best practices and etiquette
· Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
· Ability to effectively present information and respond to questions from managers, team members, customers, and guests.
· Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.