Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As Principal Client Services Proj/Prog Mgmt, you will be responsible for managing the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact, ensuring client satisfaction, and providing technical and analytical guidance through structured project management methodologies.

Applying broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results. Leads critical, high-impact projects and designs/implements innovative business strategies. Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions. Serves as a mentor and assists others with challenging issues.

Key Roles and Responsibilities:

(Typical tasks may include, but are not limited to, the following:)

Comprehensive Project Oversight:

Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery

Stakeholder and Vendor Coordination:

Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks

Technical Guidance and Risk Management:

Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues

Performance Tracking and Reporting:

Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards

Consultative and Documentation Support:

Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation

May also provide the vehicle for building and/or venue owners to engage AT&T on network improvements

Leads large, high-value, complex programs with strategic leadership involving new technology, coordinating with multiple organizations, applications and systems

Provides strategic guidance, manages stakeholders, drives automation, and presents to executives and external clients

Required Experience:

8 + years’ experience

Technical Career Pathway (TCP) role

certification is required in some areas

Desired Skills:

Handle start to finish contract selection, redlining with legal, negotiations, and signatures for leasing space to facilitate in-building wireless equipment and/or upgrading wireless equipment as needed by RF Engineering and the customer

Interface with all parties involved or affected and negotiate all aspects of the contractual agreements including landlords and 3rd parties while working closely with AT&T Construction & Engineering, RF Engineering, Finance, Legal, Risk Management, Sales, Finance, TAG-LA and sometimes External Affairs, Supply Chain, and Leadership

Implement investment strategies consistently and successfully in all negotiations

Responsible for submitting lease packages along with the required documents into property management systems, with additional responsibility to submit required payments

Attends and participates in weekly and monthly calls with national team and local network engineering markets representing the in-building business development team

Regularly updates trackers and systems with forecast and complete dates as well as any other necessary information regarding assigned projects

Desired Education:

Bachelor’s degree (BS/BA) desired in Computer Science or Business preferred

Our Principal Client Services Proj/Prog Mgmt earns between $116,700 - $210,100 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us?  Apply now!

#LI-Onsite – Full-time office role#

Weekly Hours:

40

Time Type:

Regular

Location:

Oakton, Virginia

Salary Range:

$116,700.00 - $210,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-64439-5 Date posted 04/29/2025