Process Analyst II - Erlanger, KY
Archer Daniels Midland
Process Analyst GTS ( Global Trade Services /Trade Compliance and Customs Management)
Solution Delivery-Various Location
Position Summary:
The Solution Delivery Organization is aligned with the enterprise process framework to the Accountable Executive/Global Process Owner (AE/GPO) organization for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. As a member of the Solution Delivery organization, the Process Analyst will analyze business processes and work closely with the Solution Leader(s), other Process and System Analysts as well as business and/or process owners to develop, document and deliver process and system solutions which enable ADM’s strategy. This position can be located in any Global IT hub in North America, South America, EMEA or APAC.
Job Responsibilities:Understand end to end process area(s) and support global business teams to define, document and prioritize functional requirements that align with defined business outcomes. Partner with Systems Analyst(s) to participate in preliminary investigation for project solutions requests, requirements gathering, collecting data from a variety of sources, evaluating and interpreting data, and drawing conclusions on solution optionsSupport business case development by providing process and functional expertise to ensure a common understanding of the business outcomes that the solution needs to achieve.Support the development of new or revised processes following the enterprise business process governance standardsUnderstand the key cross-process dependencies as solutions are designed, developed and implemented.Support production implementation go-live sign-offs as directed by the governance processes for projects, support requests and enhancements.Maintain process documentation following process governance standards, including project deliverables and supporting documentation for on-going operations.Provide process and functional expertise in support of audit requestsPartner with other process and system experts to identify and implement business process continuous improvements opportunitiesProvide process and functional expertise required for change management, communication and training activities across key stakeholdersProvide process and functional expertise and cross-process integration support for MADJV effortsPartner and support Enterprise Architects, Global Process Owners and Solution Leaders as Enterprise Architect and Solution Roadmaps are defined for given process(es) during annual budget planning and portfolio reviews throughout the yearUnderstand key regulatory and compliance requirements as well as operational risks of the designated process area(s)Provide input into system fit/gap analysis and design decisionsSupport the creation of detailed functional designs for reports, integrations, conversions, enhancements, forms, and/or workflowsPartner with the Global Business Process Owner and sub-process owner(s) to define use cases that validate delivery of the business outcomes by the identified process and system solution.Assist the Global Business Process Owner and sub-process owner(s) in the establishment or refinement of process metrics and KPIs needed as new projects, solutions or capabilities are implemented.Participation in the execution of Product Test (PT) and User Acceptance Test (UAT) as required during project execution as well as when enhancements or fixes are implemented.Work with the Solution Leader and Systems Analyst to support the development, maintenance and communication of solutions roadmap for application(s) that service the business processProvide input into application portfolio management including product introduction and retirement plans, proactively anticipating gaps and overlaps within the application portfolio Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process areaProvide regular and accurate status updates and other documentation to management and team members for assigned project, support, and enhancement work.Mentor and monitor progress of junior level personnel on complex projects as neededProvide input to estimates for time and resource needs of identified solutions.Support project implementation transition to the support organization through documentation and knowledge transfer.Provide process and functional expertise for role-based security designs and solutionsProvide process and functional expertise required to resolve escalated support issues.Job Requirements:Knowledge of solutions covering processes associated with customs and compliance: Sanctioned Party List and Embargo screening, Import/Export Legal Control, Customs Communication, Trade Document Services, Customs Duty Frameworks, Bonded Warehousing, Customs Control, Trade Preference, Letter of Credit processing and Restitution.Experience with dealing with key integration areas in Procurement, Supply Chain, Order Management, as well as external government customs agencies3-5 years of implementation experience for Enterprise Resource Planning systems (SAP preferred)Interact and deal effectively with all levels of employees while maintaining a professional mannerExpected to complete projects within specified deadlinesExpected to work occasional weekends, holidays, overtime, or a variety of shifts, when needed, to meet deadlinesAbility and willingness to travel by auto and air as needed to achieve business objectivesExhibits ability to work both in a team environment and independentlyStrong analytical, organization, time management, facilitation, and process management skillsDemonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processesAble to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing informationAbility to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.Knowledge of how current trends and process solutions can address identified business needs and capabilitiesMaintains a positive work environment through teamwork & conflict resolutionBachelor’s degree related to Information Systems, Business or other relevant academic discipline with a minimum 4 years job experience in one or more process areasExcited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:97270BR
Solution Delivery-Various Location
Position Summary:
The Solution Delivery Organization is aligned with the enterprise process framework to the Accountable Executive/Global Process Owner (AE/GPO) organization for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. As a member of the Solution Delivery organization, the Process Analyst will analyze business processes and work closely with the Solution Leader(s), other Process and System Analysts as well as business and/or process owners to develop, document and deliver process and system solutions which enable ADM’s strategy. This position can be located in any Global IT hub in North America, South America, EMEA or APAC.
Job Responsibilities:Understand end to end process area(s) and support global business teams to define, document and prioritize functional requirements that align with defined business outcomes. Partner with Systems Analyst(s) to participate in preliminary investigation for project solutions requests, requirements gathering, collecting data from a variety of sources, evaluating and interpreting data, and drawing conclusions on solution optionsSupport business case development by providing process and functional expertise to ensure a common understanding of the business outcomes that the solution needs to achieve.Support the development of new or revised processes following the enterprise business process governance standardsUnderstand the key cross-process dependencies as solutions are designed, developed and implemented.Support production implementation go-live sign-offs as directed by the governance processes for projects, support requests and enhancements.Maintain process documentation following process governance standards, including project deliverables and supporting documentation for on-going operations.Provide process and functional expertise in support of audit requestsPartner with other process and system experts to identify and implement business process continuous improvements opportunitiesProvide process and functional expertise required for change management, communication and training activities across key stakeholdersProvide process and functional expertise and cross-process integration support for MADJV effortsPartner and support Enterprise Architects, Global Process Owners and Solution Leaders as Enterprise Architect and Solution Roadmaps are defined for given process(es) during annual budget planning and portfolio reviews throughout the yearUnderstand key regulatory and compliance requirements as well as operational risks of the designated process area(s)Provide input into system fit/gap analysis and design decisionsSupport the creation of detailed functional designs for reports, integrations, conversions, enhancements, forms, and/or workflowsPartner with the Global Business Process Owner and sub-process owner(s) to define use cases that validate delivery of the business outcomes by the identified process and system solution.Assist the Global Business Process Owner and sub-process owner(s) in the establishment or refinement of process metrics and KPIs needed as new projects, solutions or capabilities are implemented.Participation in the execution of Product Test (PT) and User Acceptance Test (UAT) as required during project execution as well as when enhancements or fixes are implemented.Work with the Solution Leader and Systems Analyst to support the development, maintenance and communication of solutions roadmap for application(s) that service the business processProvide input into application portfolio management including product introduction and retirement plans, proactively anticipating gaps and overlaps within the application portfolio Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process areaProvide regular and accurate status updates and other documentation to management and team members for assigned project, support, and enhancement work.Mentor and monitor progress of junior level personnel on complex projects as neededProvide input to estimates for time and resource needs of identified solutions.Support project implementation transition to the support organization through documentation and knowledge transfer.Provide process and functional expertise for role-based security designs and solutionsProvide process and functional expertise required to resolve escalated support issues.Job Requirements:Knowledge of solutions covering processes associated with customs and compliance: Sanctioned Party List and Embargo screening, Import/Export Legal Control, Customs Communication, Trade Document Services, Customs Duty Frameworks, Bonded Warehousing, Customs Control, Trade Preference, Letter of Credit processing and Restitution.Experience with dealing with key integration areas in Procurement, Supply Chain, Order Management, as well as external government customs agencies3-5 years of implementation experience for Enterprise Resource Planning systems (SAP preferred)Interact and deal effectively with all levels of employees while maintaining a professional mannerExpected to complete projects within specified deadlinesExpected to work occasional weekends, holidays, overtime, or a variety of shifts, when needed, to meet deadlinesAbility and willingness to travel by auto and air as needed to achieve business objectivesExhibits ability to work both in a team environment and independentlyStrong analytical, organization, time management, facilitation, and process management skillsDemonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processesAble to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing informationAbility to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.Knowledge of how current trends and process solutions can address identified business needs and capabilitiesMaintains a positive work environment through teamwork & conflict resolutionBachelor’s degree related to Information Systems, Business or other relevant academic discipline with a minimum 4 years job experience in one or more process areasExcited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:97270BR
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