You Lead the Way. We’ve Got Your Back.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As a Product Management Manager, you won't just manage a product, you'll own its architecture, shape how it works end-to-end, and ensure it's built for the future. You'll play a critical role in embedding operational excellence and risk controls, enabling digital capabilities, and driving cross-functional transformation.

This role is ideal for someone who loves connecting the dots between business needs, customer experience, and operational performance. You'll collaborate with cross-functional teams to bring clarity, structure, and scale to everything we deliver.
If you're ready to lead with purpose, think holistically, and be part of a team that's reimagining how we build and run B2B products, we'd love to meet you.

Responsibilities:

·        Design and maintain product architecture – ensure product framework is scalable, integrated across platforms and aligned with business and customer needs.

·        Develop, optimize, and monitor E2E processes – Build efficient, standardized processes and lead continuous improvement through KPIs tracking and deliver a seamless customer experience.

·        Drive product innovation and digital enablement – Identify opportunities to evolve the product through innovation and implement digital tools that enhance value for customers and internal efficiency.

·        Ensure operational excellence and regulatory compliance – implement and monitor controls to maintain operational integrity, mitigate risks, and ensure full compliance with internal policies and external regulations.

·        Drive value proposition - for Small Business & Corporate Cards through portfolio insights, P&L management and customer engagement.

 

Minimum Qualifications

·        Strong understanding of product architecture, process optimization, and risk/controls frameworks.

·        Proven track record driving product innovation and enabling digital capabilities.

·        External vision, capable to be on top of new trends, competence, and opportunities.

·        Great relationship management & leadership skills to lead a multidisciplinary teams.

·        Superior interpersonal, presentation and stakeholder management skills.

·        Strategic thinker and commercially astute-understand clients' business drivers and resources available to come up with new ideas.

·        Excellent organizational skills with attention to detail and accuracy of data.

·        Fluent in English written & oral.

·        Self-driven & quick learner.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.