Date Posted:

2025-04-30

Country:

United States of America

Location:

TX232: Richardson 1727 CityLine 1727 East CityLine Drive Building C27, Richardson, TX, 75082 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance:

DoD Clearance: Secret

Raytheon Company, Managed by Collins Aerospace

At Collins Aerospace, we’re working side-by-side with our customers and partners to dream, design and deliver solutions that redefine the future of our industry. By reaching across the markets, we serve and draw on our vast portfolio of expertise, and we are making the most powerful concepts in aerospace a reality every day. As the industry faces new challenges and embraces new technologies, Collins is collaborating and innovating with our customers to bring big ideas to life. And together, we're redefining the future of aerospace.

The Mission Systems C3BM Engineering Department in Collins Aerospace is seeking a Production Support Engineer to perform lab integration activities on the ABMS DIPN contract.

We are seeking a Product Support Engineer to work in Richardson, Texas. An active and transferable U.S. Government SECRET clearance is required prior to start date

What You Will Do: 

The Product Support Engineer is responsible for performing production, assembly, and checkout of HW, SW network communications equipment racks, embedded COTS and program unique SW components. You will work closely with multiple teams to support deriving processes needed for SW deployment and HW component rack and stack activities. The Product Support Engineer decomposes technical features into process and checklist tasks required to build out the HW and SW equipment rack capabilities defined by program requirements and schedules. This includes supporting technical and program planning reviews with program stake holders. You will also define and adhere to team process, procedures, program standards and guidance to ensure all delivered equipment meets requirements.

Additional responsibilities include but are not limited to:

Testing of Hardware and Software for connectivity and usability

Installation and Configuration of Hardware in a lab environment

Support for development and test teams utilizing equipment in the lab

Creating, maintaining, and improving existing processes

Establish customer lab requirements for program product line features

Tracking, tasking, and planning future tasks for program efforts.

Design the support systems machines, network devices, and other infrastructure equipment

Establish and Maintain connectivity between lab environments and configure all network access needed

Ensure reliable access to program systems

Able to lift equipment up to 30 lbs

Documentation of changes within the program configuration of hardware.

Qualifications You Must Have: 

Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience

Active and transferable U.S. Government SECRET clearance is required prior to start date

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance and only U.S. citizens are authorized to access information under this program/contract

System Administration and best practices experience

Familiarity with Linux Systems and Windows System

Windows Remote Desktop System (RDS)

Familiar Hyper-V – virtualization of hardware

Network design, network configuration, managed switches, routers

Testing of hardware and software for connectivity as required

Installation and configuration of hardware experience

Agile methodology experience (Jira, Confluence)

Basic understanding of DevOps and CI/CD pipeline

Basic knowledge of configuration management

Excellent communication and collaboration skills

Ability to prioritize and make data-driven decisions

Strong problem-solving and analytical skills

Qualifications We Prefer:

Understanding of complex network solutions

Understanding of Networking fundamentals and Network deployments

Experience leading or working with cross functional teams

Experience with Requirements derivation and testing

Experience working with JIRA & Confluence

What We Offer:

Medical, dental, and vision insurance  

Three weeks of vacation for newly hired employees  

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  

Tuition reimbursement program 

Student Loan Repayment Program  

Life insurance and disability coverage  

Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 

Birth, adoption, parental leave benefits 

Ovia Health, fertility, and family planning  

Adoption Assistance           

Autism Benefit  

Employee Assistance Plan, including up to 10 free counseling sessions  

Healthy You Incentives, wellness rewards program 

Doctor on Demand, virtual doctor visits  

Bright Horizons, child and elder care services 

Teladoc Medical Experts, second opinion program

And more!  

Learn More & Apply Now! 

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. With 68,000 employees across 46 countries around the world, we offer an extensive flight list of opportunities to explore the depth of our organization. Join us and help build a more advanced, more autonomous, more connected, more electric and more sustainable future! 

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. 

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role. 
ONSITE: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.  

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.  
 
Apply now and be part of the team that’s redefining aerospace, every day.  

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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