Ohio, OH, USA
7 days ago
Product Support Specialist, Post Purchase

Job Summary


The Senior Product Specialist reports directly to the Senior Product Manager. This role would be responsible for supporting the Product owners by managing day-to-day operations within eCommerce and Digital Marketing solution(s). 

Responsibilities

Supports Product owners on the e-Commerce Post Purchase team for several digital initiatives within a portfolio  Responsible for assisting Product owners with day-to-day execution of product roadmap Heavy involvement with documenting notes and recaps from Standup/Core hour calls and Working sessions Prepares tasks for Designers, Copy team, and Business analysts (BA) in JIRA on decisions made from team meetingsHelp review BA UI and Functional stories prior to Entry AmigoAssists with Discovery work and Epic creation Work cross functionally with the internal business units, vendors, and IT tech team to complete work against strategic plans  Triaging bugs and JIRA defectsHelp Product owners with UATCommunicate feature releases to stakeholders and Business SMEs Be the advocate for the customer while balancing the business needs


Qualifications

2-4 years of experience preferredBA, BS or equivalent experience in related field preferredA positive attitude and excited to learnOutstanding communication, presentation, and leadership skills Excellent organizational and time management skills Attention to details to capture all notes and decisions made during team callsSharp analytical and problem-solving skills Creative thinker with a vision Product owner and/or digital field experience a plusProject management background and experience a plusKnowledge of Agile process and principles a plus


What is expected of you and others at this level

Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasksWorks on projects of moderate scope and complexityIdentifies possible solutions to a variety of technical problems and takes action to resolveApplies judgment within defined parametersReceives general guidance and may receive more detailed instruction on new projectsWork reviewed for sound reasoning and accuracy


Anticipated salary range: $67,500 - $96,400

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 05/14/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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