Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

The Program Coordinator will provide essential support to the Senior Program Officer (SPO) in developing and managing an innovative hub-and-spoke training and technical assistance (TTA) model designed to empower municipalities to use opioid settlement funds effectively. This role calls for collaboration with diverse stakeholders, including municipalities, community organizations, and people with lived and living experience (PWLLE), to ensure the successful implementation of transformative public health strategies in accordance with the State-Subdivision Agreement guidelines.
The coordinator will support the program's operations by maintaining the Salesforce database, ensuring that records and contacts are current, tracking progress and milestone dates, and preparing internal reports. The coordinator will also be key in organizing training sessions, workshops, and webinars that align with the program's objectives. This position requires strong organizational skills, a commitment to community engagement, and the ability to support program operations in a dynamic and fast-paced environment.

In addition to supporting the SPO, this position will assist the Chief Program Officer (CPO) by managing and maintaining the CPO’s calendar, arranging meetings, and maintaining the organizational master calendar for the program team.
Participation in internal and external meetings and engagement with municipalities, stakeholders, and vendors are required. The role also supports RIZE's culture and values by aligning outcomes, practices, and communications with the organization’s mission. This includes attending all staff meetings, required training, and organizational events, contributing to RIZE's overall functioning, and assisting with general office duties, such as staffing and logistics for in-person and virtual events.
A key requirement is proficiency in applications such as Salesforce, Asana, Microsoft Office 365, Adobe, virtual conferencing software (Zoom, Microsoft Teams), WordPress, Constant Contact, and others. The coordinator is expected to manage a dynamic workload, submit expense reports and time sheets within stipulated deadlines, and demonstrate strong organizational skills, a commitment to community engagement, and the ability to support program operations in a fast-paced environment. This position reports to the SPO and demands an organized self-starter capable of prioritizing and managing multiple projects.

 

Qualifications

Key ResponsibilitiesSupport the program's overall operations. Maintain the Salesforce database, ensure records and contacts are current, track progress and milestone dates, and prepare internal reports.Serve as the initial point of contact for inquiries regarding the TTA program, monitor the TTA inbox, and route requests to the appropriate party.Assist in developing and implementing systems, processes, and tools to enhance program management based on best practices. Track workflow and calendar for the TTA team using Asana.Create compelling training materials and resources using Canva, PowerPoint, or other tools that align with program goals and address the needs of municipalities and communities. Organize training sessions, workshops, and webinars. Provide administrative support for regional community advisory boards that represent diverse voices, including individuals and families affected by opioid use disorder.  Help coordinate outreach efforts with partner organizations.Assist with scheduling and preparing agendas, materials, communications, and presentations for various meetings.This position will support the Chief Program Officer (CPO) as needed and in the following ways:Manage and maintain the calendar, arrange meetings/itineraries for the CPO, and maintain the organizational master calendar for the program team.Provide administrative support and prepare the CPO for meetings.Attend all staff meetings, required training, and organizational events while contributing to the overall functioning of RIZE.Assist with general office duties, such as staffing and logistics for in-person and virtual events, and perform other tasks as assigned.Submit expense reports and timesheets within the stipulated deadlines.Support RIZE’s culture and values by aligning outcomes, practices, and communications with the organization’s mission.

 

Additional Job Details (if applicable)

Physical Requirements

Standing Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)

 

Remote Type

Remote

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.