**TPM Operational Management & Oversight Responsibilities:** + Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes or assist with other data analysis initiatives. + Support the compilations of reports in PowerPoint for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns. + Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner. + Act as subject matter expert (SME) for senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard. + Communicate with business stakeholders and business process owners, and functional areas to build and maintain strong partnerships. + Resolve TPM process-level escalations coming from internal partners. + Assist with change management of enterprise-wide operating procedures. + Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. + Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. **Qualifications:** The successful candidate will need to be a hands-on self-starter, capable of working with others in different regions/sectors showing: + Good interpersonal skills and ability to work in a global team + Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization + Customer focus + Attention to detail with strong emphasis on quality + Ability to work and think independently + Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach **Education:** + Bachelor’s/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Project and Program Management ------------------------------------------------------ **Job Family:** Program Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.