At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
About Us:The rising cost of health care is a dominant topic of conversation at the national and state level. It is also a key focus at Mass General Brigham, where collaborative approaches to improving efficiencies and real cost savings are essential to providing high quality, affordable care to our patients. MGB believes that process improvement, cost management, and change management must become the way we do our work, and that coordinated project management will ensure our success.
The Opportunity
This Consultant role is situated within the Mass General Brigham Project Management Office, which reports into the Office of the Chief Operating Officer. This department of internal consultants and project managers partners with senior leadership to identify, prioritize, and drive the implementation of system-wide initiatives that leverage the scale of Mass General Brigham (MGB) to reduce the rate of expense growth, improve patient care, accelerate research and innovation, and educate the next generation of clinicians.
Consultants will work on small delivery teams to drive the development, implementation, and management of complex, high-priority, system-wide initiatives to achieve specific milestones and goals within the assigned single area. Consultants may also be responsible to lead subprojects within larger initiatives. Responsibilities include providing a broad range of analytic, planning, and other management support activities, often across multiple projects simultaneously.
MGB is hiring a Project Management Consultant to support our MGB Enterprise Pathology team become the most innovative and renowned laboratory in the country, centralizing laboratory services across the system. The Consultant will support Pathology projects that enable the delivery of the highest quality, highly integrated, and most effective diagnostic results; drive innovation; and enhance collaboration across the MGB system.
Qualifications
Bachelor’s degree required; Master’s degree preferred
3 - 5 years of progressively responsible work history, preferably in healthcare management, finance, consulting, or strategic planning
2+ years of project management experience required. Experience in a complex, multi-faceted organization working with senior-level leaders preferred
Experience in a pathology setting a plus
Proficiency in Microsoft Office preferred (Word, Excel, PowerPoint required; Visio, Teams, SharePoint), and adept at learning new software applications
Process improvement skills and/or training a plus
Knowledge, Skills and Abilities
Strong analysis and problem-solving skills: able to gather data, compile information from a variety of disparate sources and manipulate large amounts of data, able to ensure data integrity using quality checks at various points in the process
Ability to foster trust and collaboration within all levels of an organization and throughout a complex variety of departments in multiple disciplines when indicated
Strong organizational, written, and oral communication skills, ability to present data to both business and clinical constituents in a clear, meaningful and concise manner
Demonstrated ability to work effectively, both independently and within a team
Strong organizational skills, including the ability to work on multiple projects at once
Ability to effectively respond to time sensitive issues and meet deadlines; takes ownership and accountability for timeliness, accuracy and relationship management
Responsibilities:
Project Management and Content Development
Provides support and coordination for assigned activities, ensuring all assignments and projects are delivered on-time and within scope
Uses critical thinking skills to assist in the definition of project scope and objectives, involving all relevant stakeholders and setting achievable timelines with appropriate interim milestones to mark progress
Assists in driving the objectives of the select projects and committee(s) forward by collaborating and serving the team’s needs; oversees meetings logistics by working with leadership to determine meeting agendas and document key takeaways
Works collaboratively with operational and clinical leadership to facilitate meeting discussions, engage all relevant stakeholders, and develop useful presentation materials with the goal of advancing and achieving the stated milestones and objectives
Collects and disseminates accurate, relevant and timely information to the members of the select project team or committee
Develops a detailed project plan to monitor and track progress; manages changes to project scope and schedule; identifies, tracks, and develops mitigation plans for risks; reports and escalates as needed
At times, may need to manage external consultants and contractors, helping them adapt to the MGB culture and obtain information/data necessary to successfully complete their assignments
Analysis
Assists with project goals by providing clinical and financial business intelligence to stakeholders for assigned initiatives, committees, or senior leaders, such as:
Evaluate how changes may impact the organization both financially and operationally
Analyze operational and/or financial data to evaluate performance and identify improvement opportunities
Conducts and manages the research, documentation, and analysis, utilizing both internal and external sources of operational, financial, and benchmarking/best practice data
Stays abreast of current trends, best practices and other information relevant to health care and specifically related to the projects and committee(s) s/he supports; researches and shares relevant information
Provides input to the team on additional analyses and key next steps
If indicated, provides MGB Budget Directors and other Finance professionals with data and reports substantiating actual savings achievements to allow for necessary budget adjustments
Communication and Collaboration
Develops strong, positive relationships with all levels of staff within the assigned area of work; collaborates with these colleagues to leverage their expertise and experiences to identify best practices and advance the work
Provides timely and accurate progress reports on all current initiatives
Prepares concise, creative, professional summaries of analyses and plans for members of Senior Leadership and others, as appropriate
Effectively presents findings to all levels of staff, targeting the presentation towards the knowledge level and needs of the audience
Communicates project plans, project objectives and milestones, implementation plans to all stakeholders and other relevant parties
Other duties as assigned
Working Model
Hybrid working model at Assembly Row in Somerville, MA. Up to 3 days a week onsite, and on hospital campuses as needed for business needs
M-F Eastern business hours required
Remote working days require a stable, secure, quiet, compliant working area
Local travel to Mass General Brigham sites
Normal office working conditions. The noise level in the work environment is quiet to moderate.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.