JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Responsibilities

Area of Responsibility

Administrative

Provides direct administrative support to Management and Chief EngineerMaintain regular contact with maintenance staff to ensure all elements of the property are clean and all needs are attendedAssist in Management AuditsMaintain and update employee, client and customer contract data basesOrganize, compile and prepare reports for distributionMaintain an organized conference room reservations systemOrganize department lunches, meetings, events and business travelSet the standard for compliance with JLL policies, procedures established for the property specifically as well as the firmEnforce compliance with insurance requirements among tenantsEstablish the new tenant welcome and orientation programDevelop, revise, coordinate implementation of property manual within portfolio
 

Financial

Process A/P {accounts payable}Process A/R {accounts receivable}Obtain completed W-9’s from all vendorsInitiate a cost reduction programAssure technological advancement of support systems – maintaining budget guidelinesAssist team with budget preparationTrack budget line items related to administrative accountsPrepare manual adjustments forms for all misc tenant services requestsEnsure Engineers take monthly readings from electric meters for tenantsAssist with new vendor set upAssist management with monthly reportingResponsible for monthly MES bill-back to clientsResponsible for invoicing tenants for any damage which they are directly responsible for Client ServicesResponsible for maintaining the day-to-day relationships with tenant contactsPrepare tenant memos and all communications as directed be managerOpen management office for business daily at 8:30amLiaison between tenants and all building staff/team membersResponsible for SharePoint management and document loadingFollow up on all tenant requests to ensure completed to satisfactionCoordinate tenant meetings and schedule lunch for tenants and managersCoordinate all arrangements and notifications, acquire proper authorizations, and collect COI {certificates of insurance} as necessaryPrepare monthly tenant newsletter, daily security and janitorial reportingMaintain daily tenant, employee and contractor’s contactEnsure all tenant needs – special needs are worked through effectivelyAssist the team with updating and implementing new property on-boarding
 

Operations

Review tenant services requests daily and note completionEnsure 100% completion rate of satisfaction surveysEnsure all tenant contact information is accurate and completed in all building systemsEnsure that Best Practices and Core Charters are implemented at the propertyProvide copies of utility invoices or information to either Servidyne or Energy Star monthlyCoordinate access for vendorsDistribute documents to Lease AdministrationScheduling use of materials to be moved into or out of propertyConstruction Projects/Contractor RelationsUpdate all assigned sections of the property’s 4-Sight websiteWork with Manager and engineering staff to plan an annual safety warden meetingDraft contracts as requested by managers within 24-48 hours of the requestEnter work orders into 360 for maintenance requestsPrepare and lead Quarterly table top discussions with Team MembersCollect HVAC PM Service contracts from Tenant’s in accordance with the Lease Agreement on an annual basis

Miscellaneous

Any and all other duties and tasks assigned

Knowledge, Skills & Abilities

MINIMUM REQUIRED

PREFERRED

Education/training

HS diploma requiredBS/BA preferred

Years of relevant experience

Less than 1 year experience/entry level
 

Skills and knowledge

Advanced oral and written communicationsStrong organizational skillsStrong ability to self-start and multi-taskProvide constructive and value add solutions to issuesAbility to work effectively individually or as part of a teamAbility to type minimum 65 wpm with 90% accuracyProficient in Microsoft Office/SuiteCapable of developing proficiency in Yardi and other PM standard softwareStrong attention to detailAbility to adapt to consistent changeCommercial real estate experience
 

Other abilities

Ability to work flexible hours, on occasion which may exceed 8 hours per day, 5 days per week, 40
 

Physical work requirements and work conditions

Regularly sitting for long periods of time – desk workFrequently required to stand, sit, walk, reach with hands, arms, stoop, kneel, crawl or crouchAbility to ready video display terminalLift minimum of 35 poundsUse of stairwells  during emergenciesUse of keyboards for typing and data entryHearing, speaking, and answering the office telephone system

JLL is an equal opportunity employer and committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity for all, without regard to race, color, religion, creed, age, sex, pregnancy, family responsibility (e.g. child care, elder care), national origin or ancestry, citizenship, marital status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The EEO is the Law poster is available here http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business. Equal employment opportunity will be extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training, discipline, layoff, recall and termination.

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at  careers@am.jll.com or call: 866-580-7421

Location:

On-site –Norcross, GA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.