JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Property Associate is a Market position providing administrative support to the industrial property management team, including property managers and general managers.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Administrative

Provides direct administrative support to property managementAssist in Management AuditsMaintain and update employee, client and customer contract data basesOrganize, compile and prepare reports for distributionSet the standard for compliance with JLL policies, procedures established for the property specifically as well as the firmEnforce compliance with insurance requirements among tenants

Financial

Process A/P {accounts payable}Process A/R {accounts receivable}Obtain completed W-9’s from all vendorsAssure technological advancement of support systems – maintaining budget guidelinesAssist team with budget preparationTrack budget line items related to administrative accountsPrepare manual adjustments forms for all misc tenant services requestsAssist with new vendor set upAssist management with monthly reportingResponsible for monthly tenant statements and direct bill back to tenants

Client Services

Responsible for maintaining the day-to-day relationships with tenant contactsPrepare tenant memos and all communications as directed by managerLiaison between tenants and all building staff/team membersResponsible for SharePoint management and document loadingFollow up on all tenant requests to ensure completed to satisfactionCoordinate all arrangements and notifications, acquire proper authorizations, and collect COI {certificates of insurance} as necessaryMaintain daily tenant, employee and contractor’s contactWork with manager to address tenant needs – special needs are worked through effectivelyAssist the team with updating and implementing new property on-boarding

Operations

Review tenant services requests daily and note completionEnsure all tenant contact information is accurate and completed in all building systemsCoordinate access for vendorsDistribute documents to Lease AdministrationDraft contracts as requested by managers within 24-48 hours of the requestCollect HVAC PM Service contracts from Tenant’s in accordance with the Lease Agreement on an annual basis

EDUCATION AND/OR EXPERIENCE: 

High school diploma or general education degree (GED); and related experience and/or training.

LANGUAGE SKILLS: 

Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: 

Basic Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: 

High Skills:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

Microsoft Excel, Word, Outlook, PowerPoint, keyboarding, PeopleSoft. Experience with Yardi, Avid, Nexxus, Kardin, MRI a plus

COMPETENCIES:  The following competencies are required to perform the job successfully:  Interpersonal skills; oral communication; written communication; teamwork; diversity; integrity and ethics; organizational support; professionalism; quality of work; observance of safety and security procedures; attendance and punctuality; and dependability. 

The individual should demonstrate the following additional competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Location:

On-site –Columbus, OH

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.