Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.
Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.
ResponsibilitiesWe have an opportunity for a Property General Adjuster to join our Berkley One team! You will be responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. You should have experience in handling all manner and size of personal lines property claims. Territoy is Texas.
We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!
Key functions include but are not limited to:
Manage assigned first party claims through coverage analysis, on site investigation, reserving and resolutionIdentify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plansManage all experts and vendors assigned on claims including quality, service and expenseWrite fair and equitable estimates in a software programNegotiate and convey claim settlements within authority limitsEstablish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claimsWrite denial letters, Reservation of Rights and other correspondenceDeliver exceptional customer service to meet the needs of the insured, agent and all internal and external customersManage Independent Adjusters and experts on select claimsTravel to other states for large losses or catastrophe dutyEstablish relationships within the broker community to promote our brandPerform other duties as assigned Qualifications 5+ years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systemsBroad knowledge of construction, estimating and estimating systems, Symbility preferredPro-active, you will manage preferred vendors in order to drive continuous quality improvementCollaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviewsIncredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro-active advocate for Berkley One customers and are passionate about their brand experienceExceptional oral and written communication skills; your communication style is flexible to the situation; you communicate clearly and with a purposeCalm under pressure; you have excellent organizational and negotiation skills, integrity, and great follow-through on tasksYou have a strong sense of accountability, fun and adventureNatural curiosity; you love learning how things work and you are always looking for innovative improvements Additional Company Details We do not accept any unsolicited resumes from external recruiting firms.The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Connect With Us! Not ready to apply? Connect with us for general consideration.