Objectives of the Position

 

Effectively drive process improvement in Purchase to Pay (“P2P”) area and support in delivery of services to BASF group companies. Ensuring that services are delivered in accordance with established process and work procedures and in compliance with BASF policies, Financial Reporting Compliance (FRC) requirements and local company legal and statutory requirements.Ensure that service timelines, quality, effectiveness and efficiency are met and continuously improved in the service delivery.Coach specialist to meet and exceed service standards expected through structured training and on the job coaching.

 

 

 

Main Areas of Responsibilities and Key Activities

 

Functional Tasks (including but not limited to):

Professional guidance Provide process and systems support to the Purchase to Pay teams by monitoring the Purchase to Pay process, ensuring quality in terms of completeness and timeliness on the Finance & Accounting DocumentationAssess process related problems and issues brought up by Purchase to Pay teams and propose with solution(s)Analysis, Optimization and harmonization, of the internal AP processes and alignment with the affected internal units for all countries and service companies in Purchase to PayInitiate improvement opportunity and work hand in hand with Service Team Manager for operational excellent (e.g. cost saving, risk management, quality improvement, optimization of resources)Develop and monitor the process as per Financial Reporting Compliance (FRC) requirements Be a ‘Super user’ within the Purchase to Pay teams, providing expert knowledge and support to colleagues and hands on support when required Support in formulating business requirementsSupport Purchase to Pay teams through sharing of resources, knowledge and experience and best practicesBusiness Continuity Plan (BCP) – Support the implementation of BCP (resource planning, back up & communication)Safety – Ensure BASF Safety Guidelines are adhered at all timeContribute to Regional and Global communities in Purchase to Pay initiatives.Managing ad-hoc request from senior managerConduct System (e.g. Process Director, Esker, Elemica, Ariba) training. Prepare Global and Asia Pacific training materials and conduct monthly/refresher training to new/existing Purchase to Pay analyst. Participate in training programs as well as skills and knowledge enhancementDocument the FAQ, share and exchange knowledge within Purchase to Pay team to promote Best PracticesStandardization across regions and globally by focusing on alignment of end-to-end business process areas, system and tools.Coach and support the Purchase to Pay team on a regular basis in project rollouts and implementationCollaborate with Global Digitalization team to ensure Change Request (Global / Regional) is carry out accordingly to Business Release (BR) timeline guided by Business Request Management (BRM) policy

 

Others:

Support Purchase to Pay delivery teams and Managers through sharing of knowledge, experience and best practices.Support the implementation of Business Continuity Plan through resource planning, backup and communicationSuch other tasks as Hub KL management and changing business environment may require to be performed

 

Service Enablement:

Support the service teams to deliver services within agreed service levels and budgetary guidelines defined in the service level agreement.

 

Continuous Improvement:

Assist to identify, recommend and implement continuous improvement initiatives to improve Purchase to Pay service delivery excellence and customer satisfaction.Evaluate and identify business improvements, centralization and outsourcing opportunities.Identify best practices or solutions within and outside of Purchase to Pay.Be a Key user within the team, providing expert knowledge and support to colleagues and hands on support when required.Establish a knowledge database of work problems encountered and steps for resolution to facilitate continuous learning, development and cross sharing of knowledge throughout Purchase to Pay team.Support new and existing team members through proper knowledge transfer and sharing of best practice to ensure quality is maintained through any staff transition.Assist and support standardization across regions and globally by focusing on alignment of end-to-end business process areas, system and tools.Assist in improving productivity of Purchase to Pay by conducting relevant benchmarking exercise and monitoring through Key Performance indexes.Coordination, monitoring and compilation of Key Performance Indexes.

 

Planning and Controlling

Support to manage costs within budget expenditure guidelines.

 

Project Management:

Support Regional and Global Project.Support Asia Pacific’s business requirement / variation from Global / Regional process, preparation of business case and escalation to Process Harmonization Board.Support Global process implementation and harmonization.Support Regional and Hub KL’s Change Management.Support in defining functional specification.Assist to provide guidance as well as proactive consulting for optimization of process.

 

Knowledge Management:

Assist in creation and maintenance of knowledge documentation such as Process Definition and Work Instruction. Assist to ensure effective knowledge transfer as for sustainable retention of Purchase to Pay SAP knowledge. Assist to provide operational and strategic support in designing, implementation and continuous improvement of Purchase to Pay internal functional training to maximize employees’ learning process based on current and future business needs. Assist to develop, maintain and update a set of comprehensive and complete training materials of Purchase to Pay functional training. Work with the relevant stakeholders to understand services delivery information and technical knowledge and keep updated on the changes that may impact the training content and training delivery.Conduct Purchase to Pay functional training to new joiners and existing staff (refresher training) in accordance with established training structure to ensure integrated, coordinated and structured training across Purchase to Pay teams.

 

Leadership, Cooperation and Supervision:

Professional guidance Follow BASF Group guidelines, treasury, accounting and reporting guidelines.Understand and follow local regulation and statutory requirements Frequent cooperation within BASF GroupReport to, update, support and assist Senior ManagerUpdate, Support and assist Delivery team ManagersService Hub management team, regional and country finance heads, business units and the other service delivery units

 

Degree of Supervision Required in the job:

Works with minimal supervisionMaintain high level of competenciesPresent a professional image in conduct and attitude

 

 

Requirements

 

Education

University degree in accounting or business administration  Chartered, Certified or Certified Professional Accountant    

 

Working Experience

More than 7 years’ experience in Purchase to Pay (Procurement / Finance / Freight Cost Management) Deep dive experience working in an SAP work environment and project management.   Experience in SAP S/4 related projects is preferred  

 

Technical & Professional Knowledge

In-depth knowledge and understanding of:Purchase to Pay and other accounting functions.SAP system (R/3 and S/4) or other ERP systemCommunications skills are important to develop and establish cooperation and rapport with users at working levels and of different nationalitiesProficiency in English with good communication skill    External experience in a shared service or business process outsourcing engagement will be an added advantage.Experience working in a MNC or Malaysian Public listed company