Job Description
Lead the Quality Review Board process and collaborate with other technical leads to investigate, understand, and resolve customer feedback issues. Work closely with engineering, manufacturing, product management, quality, and supplier quality teams to understand customer and product requirements, design intent, and manufacturing processes to develop root cause of failure. Create, maintain, and report key performance measures (KPIs).
ResponsibilitiesLead Quality Review Board process.Receive customer feedback and collaborate with other technical leads to resolve issues.Collaborate with engineering, manufacturing, product management, quality, and supplier quality teams to understand requirements and develop root cause of failure.Create, maintain, and report key performance measures (KPIs).Essential SkillsQuality engineeringProblem solvingRoot cause analysisBachelor's degree in Mechanical Engineering or related field2+ years of related quality engineering experienceExperience working with customers or suppliersSix Sigma8D problem solvingProject managementProcess engineeringAdditional Skills & Qualifications5+ years of experience in a manufacturing setting preferredProcess Engineering experience is a plusRefrigeration experience would be a plusStrong problem-solving and analytical capabilityDetail-orientedAbility to assess product performance and develop root cause analysis and initial problem solvingWork Environment
The role involves working 1/3 of the time at customer sites in the field, 1/3 in the factory with engineering, supplier quality, and project management teams, and 1/3 working independently on processes or reports. The position requires running a cross-functional team and quality council, including weekly meetings to discuss field data and problem-solving strategies. Travel across the US and Canada is required to support North American customers.
Pay and Benefits
The pay range for this position is $38.00 - $48.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Keosauqua,IA.
Application Deadline
This position is anticipated to close on May 16, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.