Quality Review Specialist - Enterprise Credit Charlotte, North Carolina;Dallas, Texas; Atlanta, Georgia **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Focuses on the creation, maintenance and execution of test scripts and other specialty testing activities in the areas of automation testing, performance testing, test environments or application specialties. Is considered a subject matter expert in one or more of these areas. Identifies and develops ways to improve the quality, capability, or efficiency of the testing process. Typically focused on automating new functionality pre-release and maintenance post-release, or driving efficient testing in other areas. Typically requires 5-7 years of applicable experience. The primary focus of the Enterprise Credit (EC) Commercial Quality Review (QR) team is to design and execute quality review activities on processes and data elements across the EC commercial lines of business. QR results aid the EC line of business by ensuring process and controls are functioning properly and that data elements are flowing completely and accurately from input through to regulatory and management reporting. We are currently seeking a Quality Review Specialist to join our team. In this role, the QR Specialist focuses on the execution of a portfolio of quality review test scripts. The specialist will review credit actions and credit data elements for accuracy and adherence to policy/procedure. The QR Specialist interacts and partners with associates in the business to educate, remediate findings, and improve the quality of credit submissions. The QR Specialist will also identify and recommend ways to improve the quality, capability, or efficiency of the testing process. This may include identifying gaps in the underlying credit process and/or controls. The QR Specialist may also participate in various project work supporting continued improvement of the QR processes. This work may include identifying areas that require new quality review testing, determining the appropriate function to own the testing, designing tests, and thinking creatively to identify solutions that consolidate and create efficiency in processes. The role requires collaboration with other EC team members to drive technology and process changes through identification of business requirements. The candidate must independently conduct assigned responsibilities within the context of the assigned programs. In addition, he or she will be responsible for assisting their manager in addressing other key initiatives within the EC QR team. Depending on background and experience, this may include program management responsibilities. **Skills:** • Adaptability • Attention to Detail • Prioritization • Result Orientation • Written Communications • Collaboration • Continuous Improvement • Critical Thinking • Data Quality Management • Issue Management • Customer and Client Focus • Innovative Thinking • Oral Communications • Problem Solving • Risk Management **Required Qualifications:** • 2+ years Commercial Credit experience as an Underwriter, Credit Analyst, Credit Review Officer or similar role • Bachelor's Degree or equivalent experience • Organizational skills and ability to handle multiple tasks to meet tight deadlines • Understanding of commercial credit; loan documentation, loan agreements, financial spreads, financial statements, etc. • Self-motivated individual who can work independently and also as an engaged member of a team • Strong oral and written communications skill **Desired Qualifications:** • Prior experience in reviewing credit including a role in Credit Review, Audit or other Quality Review team • Commercial Underwriting experience and/or experience with CreditCenter • Risk management, process and control assessment experience • Familiar with Enterprise Credit policy and procedures • Intermediate to advanced SharePoint, PowerPoint, and Excel skills **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. 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