Job Summary:

Company: Academy Music Group

Location: Brixton, London

Reports to: General Manager

Working Hours: 40 hours

Contract Type: 12 months fixed term contract

Role Description

The role involves providing an effective and efficient service for O2 Academy Brixton and Academy Music Group Head Office, together with administrational duties, in addition to day-to-day office duties such as; distributing post, monitoring office supplies and organising core reception duties.

The role can vary dramatically with the high and low seasons of work within the office so the ideal candidate should be able to work in a high-pressure environment, to multitask, as well as be able to keep themselves busy in quiet periods.

Who you are

Competencies / Skills / Knowledge / Experience

Good time keeping is essentialPolite and professional, customer service skills and experienceWorking knowledge of Microsoft Outlook/ Word/ ExcelAbility to prioritise and multitaskGood level of literacy and numeracy skillsReception experience (desirable)

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

Interest in live music and the venuePunctual and self-motivatedCan-do attitude with good attention to detailExcellent organisational skillsA team player as well as being able to work independentlyPolite, enthusiastic and pro-active

What the role includes

To be main point of contact for permanent, visiting staff and contractorsTo ensure the smooth transition of calls and emails to the relevant people/department and dealing with general enquiries for the venue and Head OfficeTo greet visitors in a friendly and professional manner and inform the relevant people of their arrival as quickly as possibleTo organise, distribute and process post and deliveries, including post office runsTo ensure offices are presentable, managed, facilities are stocked and Health and Safety is adhered toTo log and organise lost property after shows and maintain records, coordinating collection, postage and disposal of lost propertyTo assist the Operations Administrator with administrative tasks such as fielding and logging staff guest list requests, distributing monthly phone and email list updates, courier bookings and other ad hoc duties when required.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.

AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

#AMG

APPLICATION DEADLINE: Monday 26th May 2025. We reserve the right to close applications at any time so encourage early application.