About the Team

The DoorDash Recruiting Team is focused on building DoorDash culture, one quality hire at a time. We partner with hiring teams to design and execute recruiting strategies that enable DoorDash to hire exceptional talent in the most efficient and unbiased ways.

Our focus areas are: RECRUITING STRATEGY:  We partner with hiring teams to design recruiting strategies & processes to consistently attract and hire amazing people at scale. PROCESS OPTIMIZATION:  We're always finding new ways to work more efficiently and become 1% better each day in everything we do. BUILDING RECRUITING CAPABILITIES:  We develop and build capabilities so the people of DoorDash can be an extension of the Recruiting team, increasing their skills and confidence in assessing quality talent with an eye on creating diverse & inclusive teams. CANDIDATE EXPERIENCE: We manage the finesse of the interview scheduling and logistics to create a memorably personalized and unparalleled candidate experience. QUALITY OF HIRE:  We are a true partner in hiring; it's our job to help managers  take a structured approach to hiring to ensure we are hiring only the best for DoorDash! About the Role

The Recruiting Manager of CXI (Customer Experience and Integrity) is responsible for developing and driving our recruiting strategy across our domestic Support, Customer Experience, Trust and Safety, and Fraud functions. As a leader at DoorDash, you will act as a strategic partner for leaders of business functions to identify talent needs, implement sourcing and scaling solutions, deliver innovative programs for diversity recruitment and drive the team to deliver against our bold and dynamic hiring plans.  

You're Excited About This Opportunity Because You Will... Lead DoorDash’s US recruiting strategy with a focus on acquiring top diverse talent to meet our current and future hiring needs for our core business functions. Architect and implement scalable strategies for high-volume hiring while building a strong foundation for recruiting quality and efficiency through end to end optimization and tooling. Attract, develop and retain Recruiters and Sourcers of all levels and capabilities. Deploy forecasting, reporting and analytics rigor to track key recruiting and sourcing metrics and measure progress against team goals.  Deliver ongoing reports to track results, progress to goal, impact, hiring quality and cost-effectiveness of the Recruiting team. Use information to detect trends/insights and adjust the strategy to optimize the impact of the team. Proactively communicate strategy updates and team productivity to leadership and hiring teams. Provide expert guidance to our leaders and hiring managers to attract, evaluate, onboard, and retain highly-skilled diverse candidates.  Meaningfully contribute to org planning and design, and implement and maintain processes, tools, and systems needed to scale and support the recruiting team in the short and long-term. We’re excited about you because 8+ years of recruiting/sourcing or equivalent business experience, with at least 4+ years of management experience leading high-performing teams within a fast paced environment 2+ years of experience in high volume recruiting 2+ years of experience in recruiting operations or process optimization/automation You are an authentic, inspiring and hands-on leader with experience driving, building and scaling recruiting teams in hyper-growth environments You build trusted relationships with people at all levels, across multiple functions and in all geographies You have an understanding of technology and/or logistics industries and extensive experience leading in-house, geographically dispersed recruiting/sourcing teams You're skilled at using data and analytics to develop insights and drive decisions You have adaptable and superior communication skills (verbal, written and presentation) at all levels (IC to Exec)

We expect this position to be filled by 7/7/25

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