At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleRecruitment Coordinator I

                        

LocationVero Beach

                    

FacilityCC Indian River

                     

DepartmentTalent Acquisition-Caregiver Office

                      

Job CodeU17011

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job SummaryThis role is responsible for facilitating and coordinating new caregiver human resource appointments while ensuring exceptional customer service standards are consistently met. Responsible for accurate and timely communications with candidates and new caregivers, reviews and addresses OneHR cases, and assists with applicant tracking system activities, maintaining system accuracy. Performs quality checks to ensure compliance for new hires. Tracks and reports on new caregiver status, focusing on HR appointment readiness.

                         

Job Details

Responsibilities:

Facilitates and coordinates new caregiver human resource appointments. Ensures exceptional customer service expectations are delivered using Start with H.E.A.R.T.  Responsible for accurate and timely candidate and new caregiver communications. Reviews and appropriately addresses AskHR cases and referral programs. Tracks and reports timely on new caregiver status as it relates to HR appointment readiness and attendance, missing documents and clearance. Ensures new caregiver onboarding is complete by their start date. Provides support with miscellaneous projects and auditing requests as needed. Responsible for onboarding, training and coaching fellow caregivers.  Other duties as assigned. 

Education:

High School Diploma or GED.

Languages:

Oral and written communication in English

Certifications:

None.

Complexity of Work:

Demonstrates strong and effective verbal, written and interpersonal communication and possess strong customer service skills. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a fast-paced and high-volume environment. Proficient computer skills in Microsoft office suite. Must be team oriented, possess a positive attitude and work well with others. Ability to prioritize and multi-task in a flexible, fast paced and challenging environment. Must be detail-oriented and can work proactively and effectively while ensuring compliance. Displays professionalism throughout the recruitment process. 

Work Experience:

Minimum one year of customer service experience. Previous human resources experience is preferred. Experience with computers and Microsoft Office suite required. 

Physical Requirements:

Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. For some roles, ability to travel to other locations.Ability to operate a computer, audio visual and other office equipment.           Ability to communicate and exchange accurate information, including the ability to deliver any applicable training in person and virtually.In some locations, ability to move up to 25 lbs. 

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities