You are a strategic thinker and passionate about driving solutions, you have found the right team. 

As a Reference Data Specialist in Merchant Services, you'll provide operational support within our Corporate Investment Bank Line of Business. You'll be responsible for ensuring that all aspects of documentation management for clients are completed timely. Any exceptions and client/stakeholder inquiries are resolved quickly. You are expected to actively participate in the training sessions to understand the product and process flow/s. Therefore, you will focus on being able to function with minimal dependency on the team. You will be expected to partner with your stakeholders to service the clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, implementing templates in documentation system for operational use, implementing of templates in e-signature platform, testing in UAT /PROD etc.

Job responsibilities

Execute tasks assigned in a timely manner Ensure that all aspects of transaction management for clients are completed on time and resolve exceptions and client inquiries.Innovate on process improvement and automation.Manage assigned tasks independently with little or no supervision.Manage daily regulatory reporting tasks and remediation activities, as well as process improvement.Demonstrate excellent client focus and customer care working practices and maintain a strong sense of ownership and responsibility.

Required qualifications, capabilities and skills 

Bachelor’s degree required and Proficient with MS Office (Excel, Word, PowerPoint, Outlook, etc.)Minimum 2+ experience in Banking.Knowledge on financial services industry, products, and processes with strong analytical skillsStrong understanding of the legal language to interpret the documents provided and impact to the FirmWillingness and flexibility to work during US hoursHave a control mindset and be alert to issues and risks that have impact on process or to the organizationAttention to detail and ability to perform tasks with high degree of accuracy