Regulatory Change & Inventory Management Analyst
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#4th in Great Place to Work's Best Company To Work For 2025
#10th in Fortune Magazine’s 2025 World’s Most Admired Companies
#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers
Top GBS Employers for the Philippines (2025) by the Everest Group
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
Regulatory Change Management
Collaborate with internal counsel with the end-to-end process of regulatory change management
Partner with colleagues across multiple lines of business to identify applicable regulatory changes and manage regulatory change projects
Provide support to Line of Business Compliance Officers relating to regulatory change management processes
Execute a strategy to review and summarize laws, rules, and regulations into clear, concise bundles
Communicate with Subject Matter Experts to integrate the laws, rules, regulation summaries into the Enterprise Risk Taxonomy
Leverage various compliance technology systems
Recognize when a risk, issue, or incident requires escalation to higher levels of management or external partners, facilitating timely decision-making and appropriate mitigation actions across the organization
Application of relevant general laws, regulations, and standards affecting risk management of large banks to include regulatory frameworks and expectations
Laws, Rules, and Regulations Library Management
Support the management and maintenance of an inventory of globally applicable laws, rules, and regulations
Assist Internal Counsel with the identification of applicable Laws, Rules, and Regulations
Utilize GenAI tools to bundle legal authority into precise Requirements
Partner with Internal Counsel to finalize draft bundle summaries
Review change alerts and assess if changes impact the laws, rules and regulations inventory
Collaborate with Legal, Compliance, and third-party vendor teams to ensure the accuracy and completeness of the regulatory inventory scope and content
Leverage compliance technology systems to complete day-to-day tasks
Assist in the development metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress
Minimum Qualifications:
Bachelor’s degree, with a preference in Law, Compliance, Business, or a related field required
3+ years of compliance, legal or related field experience required
Experience with banking products
Experience with Microsoft Office products including Excel, PowerPoint, and SharePoint
Preferred Qualifications:
Strong analytical and logical reasoning skills required
Experience in a large, complex financial institution preferred
Legal reading/writing experience preferred
Relevant professional certifications or certificates preferred
Basic knowledge of regulatory frameworks applicable to global financial services and payment institutions
Experience with legal inventory management preferred
Strong communication and presentation skills with the ability to convey complex regulatory information to colleagues
Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity
Excellent storytelling and visualization skills
Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence
Ability to effectively manage multiple and often conflicting priorities under tight timeframes
Experience supporting risk exam management processes and/or project management a plus
Proven capacity to engage effectively with all levels of management and foster strong relationships
Demonstrated experience and competency in the assessment of risks and controls
Strong written and verbal communication skills
Demonstrated integrity, innovation, teamwork, and excellence
Relevant compliance certifications are preferred (e.g., Certified Regulatory Compliance Manager (CRCM))
Strategic thinking and a proactive approach to regulatory change and legal inventory management
Strong project management and organizational skills
Proficiency with compliance systems, regulatory change management platforms and tools preferred (e.g., Thomson Reuters Regulatory Intelligence, CUBE, Archer)
Excellent interpersonal skills to influence and collaborate with stakeholders at all levels
Additional Details:
Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
Work From Home Requirements:
Must have at least 25 mbps internet connection plan / speed
Must have a private & quiet area to work at home
American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.