Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Relationship Manager

What does a successful Relationship Manager do? As a Relationship Manager at Fiserv, you will be the cornerstone of our business relationship with a portfolio of Account Processing clients, primarily within the Credit sector. You will lead these relationships from a strategic and consultative perspective, enhancing customer loyalty and increasing revenues. You will ensure our clients’ needs are met by leveraging Fiserv solutions for maximum profitability and client satisfaction.

What you will do:

Develop a trusted relationship with client stakeholders and executive sponsors.Implement strategies to manage and grow client relationships, ensuring client satisfaction and retention.Serve as the primary point of contact for clients, providing product support and information.Manage client portfolios by maintaining daily operations and exceeding corporate goals for revenue, profit, and customer satisfaction.Facilitate client communications regarding regulatory changes, product upgrades, and system enhancements.

What you will need to have:

5+ years of experience in client-facing roles such as relationship management or account management.Solid knowledge in Credit/Issuer Processing and related products/services.Strong organizational skills and the ability to manage multiple projects simultaneously.Sales and contract acumen, including experience with contract procedures, terms drafting, negotiation, and execution.Bachelor’s degree or an equivalent combination of education, work, and/or military experience

What would be great to have:

Experience managing relationships with large and complex financial organizations.Additional special training in banking, such as Core Banking.Familiarity with Fiserv Debit and Credit Processing Platforms, STAR, ATMs, and related products.Industry experience in credit/debit issuing, installment lending, ATM, PIN Debit Networks, and financial institutions.Experience using Salesforce for account management and client relationship tracking.Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Important info about this role:

We’re better together. This role is fully on-site.In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.Travel Required: approximately 10-15% domestic travel

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-JF1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.