Are you ready to take on an ambitious role where you can make a significant impact? At Emerson, we pride ourselves on being a trusted partner in the world's most crucial industries. As our Reliability Service Engineer, you will be responsible for providing technical support in implementation, commissioning and lifecycle services of Emerson reliability solutions, this role will be instrumental in this fast-growing reliability business.

In This Role, Your Responsibilities Will Be:

Provide technical support to Emerson sales team and clients Facilitate project delivery of asset reliability solutions Deliver training courses on the asset reliability solutions Ensure availability of cloud infrastructure for SaaS deployments Use procedures and templates from Service Management Office (SMO) and Project Management Office (PMO) for applicable work scope General networking and cybersecurity knowledge Ensure all work is carried out safely Ensures timely execution of planned service activities, assessment, repairs, warranties and goodwill work.  Undertakes or advances technical investigations in response to customer or department's requirements Provides technical advice to customers utilizing Global Support Center for difficult matters & following up to make sure problems are resolved. Work closely with key customer contacts to develop training plans for their workforce Win customer’s confidence through excellent service.  Updating technical know-how about solutions through own initiatives and company sponsored training To complete appropriate documentation for all technical tasks and submit in timely manner Utilise and fully support all Emerson required systems (CRM/Outlook/Timesheets/Oracle, etc.)

Who You Are

You readily act on challenges, without unnecessary planning. Works cooperatively with others across the organization to achieve shared objectives and provides timely and helpful information to others.

For This Role, You Will Need:

Trade Certificate (electrical/mechanical) or tertiary qualification  Technical experience in the purpose of Condition based Maintenance (CbM) programs applied to rotating assets Experience in online vibration protection & surveillance monitoring systems Experience with Emerson AMS Machinery Manager software & AMS 2130/40 vibration analysers Fault finding, diagnostic and analytical skills

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.