What Customer Operations Support contributes to Cardinal Health
 
Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
 

Shift: Hours: Monday-Friday 10:00 am - 6:30 pm EST
 

Responsibilities:

Offer professional and timely service as a representative of Cardinal Health at-HomeSupport an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questionsProvide problem resolution for order issues in a timely mannerDemonstrate excellent communication skillsMust be able to multitask in a fast-paced environmentTeam-oriented mindsetDemonstrate a passion for healthcareStrong organizational skills and attention to detail

Qualifications:

High school diploma preferred2-4 years' experience in Customer Service preferredPrior computer experience using Microsoft Office systems required

What is expected of you and others at this level

Applies acquired job skills and company policies and procedures to complete standard tasksWorks on routine assignments that require basic problem resolutionRefers to policies and past practices for guidance, including usage of SOP's and written instructions.Receives general direction on standard work; receives detailed instruction on new assignmentsConsults with supervisor or senior peers on complex and unusual problemsMust maintain a distraction free workspace.

Anticipated hourly range: $15.00 per hour -$22.57 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 06/01/2025 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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